How to motivate your older employees to excel? The impact of commitment on older employees' performance in the hospitality industry

Joyce Iun; Xu Huang

doi:10.1016/j.ijhm.2006.08.002

How to motivate your older employees to excel? The impact of commitment on older employees' performance in the hospitality industry

Joyce Iun^*, Xu Huang^*

^*Corresponding author for this work

Department of Management, Marketing and Information Systems

Research output: Contribution to journal › Journal article › peer-review

34 Citations (Scopus)

Abstract

This study examined the relationship between employee age and performance, defined as in-role performance and organizational citizenship behaviors (OCB), using a sample of 599 hospitality employees from Hong Kong. Results of a regression analysis indicated a negative relationship between age and in-role and OCB. We also examined whether organizational commitment is a necessary condition for older workers to perform well. Findings indicated that organizational commitment moderated the relationship between age and work performance, such that the relationships were strong and negative only when commitment was low.

Original language	English
Pages (from-to)	793-806
Number of pages	14
Journal	International Journal of Hospitality Management
Volume	26
Issue number	4
Early online date	22 Sept 2006
DOIs	https://doi.org/10.1016/j.ijhm.2006.08.002
Publication status	Published - Dec 2007

Scopus Subject Areas

Tourism, Leisure and Hospitality Management
Strategy and Management

User-Defined Keywords

Older employees
Organization commitment
Work performance
In-role
Organizational citizenship behaviors

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10.1016/j.ijhm.2006.08.002

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How to motivate your older employees to excel? The impact of commitment on older employees' performance in the hospitality industry

Abstract

Scopus Subject Areas

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