How to Bridge the Communication Gap Between and Within Marketing Theory and Practice? The Digital, Engagement, Storytelling, Time, Innovation, Network, and Yield (DESTINY) Strategy

Weng Marc Lim, Sakshi Kathuria, Quan Xie, Kimmy Chan, Dana Lascu, Ajay K. Manrai*

*Corresponding author for this work

Research output: Contribution to journalJournal articlepeer-review

Abstract

Although marketing insights can potentially guide strategic priorities, shape decisions, and strengthen outcomes, they often remain hidden behind specialized terminology, paywalls, or incongruent dissemination strategies. The DESTINY strategy—involving digital, engagement, storytelling, time, innovation, network, and yield—offers a structured approach to overcoming these barriers. Digital formats and platforms broaden reach while deliberate engagement methods encourage deeper and more meaningful involvement. Storytelling cultivates affective connections, innovation drives cognitive validation, and yield underscores tangible and intangible returns through a shift from return on investment (ROI) to return on value (ROV). Time ensures that communication unfolds at strategic intervals while network expands the audience to include diverse stakeholders in academia, government, industry, and society. This cohesive strategy should assist in bringing scholarly insights into practical use, bridging the long-standing gap between and within marketing theory and practice, and fostering collaborative efforts that drive real-world impact.

Original languageEnglish
Pages (from-to)1-11
Number of pages11
JournalJournal of Global Marketing
Volume38
Issue number4
DOIs
Publication statusE-pub ahead of print - 31 May 2025

User-Defined Keywords

  • Communication
  • Gap
  • Marketing
  • Theory
  • Practice
  • DESTINY
  • Digital
  • Engagement
  • Storytelling
  • Time
  • Innovation
  • Network
  • Yield
  • Return on investment
  • ROI
  • Return on value
  • ROV

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