How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises

Business & Economics

• Crisis Response 90%
• Crisis Communication 84%
• Communication Theory 80%
• Renewal 66%
• Discourse 35%
• Sympathy 30%
• Twitter 24%
• Sentiment 22%
• Organizational Learning 19%
• Social Media 18%
• Renewal Theory 17%
• Organizational Crisis 15%
• Sentiment Analysis 13%
• Social Networking Sites 12%
• Managers 10%
• Attribution 9%
• Content Analysis 9%
• Responsibility 7%
• Rhetoric 7%

Social Sciences

• crisis theory 100%
• crisis communication 87%
• communication theory 81%
• discourse 35%
• learning organization 20%
• sympathy 19%
• twitter 18%
• social media 14%
• attribution 8%
• networking 8%
• rhetoric 7%
• content analysis 6%
• manager 6%
• responsibility 5%

Engineering & Materials Science

• Information theory 75%
• Sentiment analysis 24%
• Managers 18%
• Communication 10%