How people select their payment methods in online auctions? An exploration of eBay transactions

Haizheng Li; Han Zhang

doi:10.1109/HICSS.2004.1265432

How people select their payment methods in online auctions? An exploration of eBay transactions

Haizheng Li^*, Han Zhang

^*Corresponding author for this work

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Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

2 Citations (Scopus)

Abstract

Online payments are a critical issue in electronic markets. This research investigates online payment choices using probit model based on the survey data we collected from eBay users. We discuss payment choices between the trader partners based on risk, convenience and cost dimensions. Then, we analyze how product attributes, traders' characteristics and payment attributes affect the payment choice. Our findings suggest that product attributes, especially uncertainties associated with the product quality, appear to have stronger effect in affecting payment choices than traders' characteristics. We also find that a seller's reputation rating does not have a significant effect on actual payment choices, but affects the payment options offered by a seller.

Original language	English
Title of host publication	Proceedings of the 37th Annual Hawaii International Conference on System Sciences, HICSS 2004
Publisher	IEEE
Pages	2811-2820
Number of pages	10
ISBN (Print)	0769520561
DOIs	https://doi.org/10.1109/HICSS.2004.1265432
Publication status	Published - Jan 2004
Event	37th Annual Hawaii International Conference on System Sciences, HICSS 2004 - Big Island, United States Duration: 5 Jan 2004 → 8 Jan 2004 https://ieeexplore.ieee.org/xpl/conhome/8934/proceeding (Conference proceedings)

Publication series

Name	Proceedings of the Hawaii International Conference on System Sciences
ISSN (Print)	1060-3425

Conference

Conference	37th Annual Hawaii International Conference on System Sciences, HICSS 2004
Country/Territory	United States
City	Big Island
Period	5/01/04 → 8/01/04
Internet address	https://ieeexplore.ieee.org/xpl/conhome/8934/proceeding (Conference proceedings)

Scopus Subject Areas

General Computer Science

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1109/HICSS.2004.1265432

Cite this

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title = "How people select their payment methods in online auctions? An exploration of eBay transactions",

abstract = "Online payments are a critical issue in electronic markets. This research investigates online payment choices using probit model based on the survey data we collected from eBay users. We discuss payment choices between the trader partners based on risk, convenience and cost dimensions. Then, we analyze how product attributes, traders' characteristics and payment attributes affect the payment choice. Our findings suggest that product attributes, especially uncertainties associated with the product quality, appear to have stronger effect in affecting payment choices than traders' characteristics. We also find that a seller's reputation rating does not have a significant effect on actual payment choices, but affects the payment options offered by a seller.",

author = "Haizheng Li and Han Zhang",

year = "2004",

month = jan,

doi = "10.1109/HICSS.2004.1265432",

language = "English",

isbn = "0769520561",

series = "Proceedings of the Hawaii International Conference on System Sciences",

publisher = "IEEE",

pages = "2811--2820",

booktitle = "Proceedings of the 37th Annual Hawaii International Conference on System Sciences, HICSS 2004",

address = "United States",

note = "37th Annual Hawaii International Conference on System Sciences, HICSS 2004 ; Conference date: 05-01-2004 Through 08-01-2004",

url = "https://ieeexplore.ieee.org/xpl/conhome/8934/proceeding",

}

Li, H & Zhang, H 2004, How people select their payment methods in online auctions? An exploration of eBay transactions. in Proceedings of the 37th Annual Hawaii International Conference on System Sciences, HICSS 2004. Proceedings of the Hawaii International Conference on System Sciences, IEEE, pp. 2811-2820, 37th Annual Hawaii International Conference on System Sciences, HICSS 2004, Big Island, Hawaii, United States, 5/01/04. https://doi.org/10.1109/HICSS.2004.1265432

How people select their payment methods in online auctions? An exploration of eBay transactions. / Li, Haizheng; Zhang, Han.
Proceedings of the 37th Annual Hawaii International Conference on System Sciences, HICSS 2004. IEEE, 2004. p. 2811-2820 (Proceedings of the Hawaii International Conference on System Sciences).

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

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AB - Online payments are a critical issue in electronic markets. This research investigates online payment choices using probit model based on the survey data we collected from eBay users. We discuss payment choices between the trader partners based on risk, convenience and cost dimensions. Then, we analyze how product attributes, traders' characteristics and payment attributes affect the payment choice. Our findings suggest that product attributes, especially uncertainties associated with the product quality, appear to have stronger effect in affecting payment choices than traders' characteristics. We also find that a seller's reputation rating does not have a significant effect on actual payment choices, but affects the payment options offered by a seller.

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PB - IEEE

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How people select their payment methods in online auctions? An exploration of eBay transactions

Abstract

Publication series

Conference

Scopus Subject Areas

UN SDGs

Access to Document

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