How Digital Transformation Shapes Firm Performance: a Meta-Analytic Integration of Resource-Based and Institutional Perspectives

  • Hongyu Duan*
  • , Chenming Peng
  • , Danny T Wang
  • , Yulin Fang
  • *Corresponding author for this work

Research output: Contribution to conferenceConference posterpeer-review

Abstract

Digital transformation (DT) has become a critical driver of firm performance, enabling organizations to enhance operational efficiency, foster innovation, and strengthen customer engagement. However, despite its potential, the performance outcomes of DT vary significantly across contexts, highlighting the need to better understand the factors that shape this relationship. Drawing on the Resource-Based View (RBV) and institutional theory, this study examines how the configuration of DT strategies, defined by technology type (incremental vs. disruptive), scope (organization-wide vs. department-wide), and strategic orientation (impact-driven vs. effort-driven), moderates the DT-performance relationship. Additionally, we explore how institutional factors, including education level, internet penetration, power distance, rule of law, and economic growth, condition the effectiveness of DT. Using a meta-analytic approach, we synthesize 783 effect size estimates from 225 empirical studies conducted across 36 countries. This study contributes to the literature by integrating strategic and contextual perspectives to explain heterogeneity in DT outcomes. Practically, the f indings offer evidence-based guidance on how firms can strategically configure digital initiatives and align them with institutional environments to enhance firm performance.
Original languageEnglish
Publication statusPublished - 27 Oct 2025
Event2025 INFORMS Annual Meeting - Atlanta, United States
Duration: 26 Oct 202229 Oct 2022
https://meetings.informs.org/wordpress/annual/

Conference

Conference2025 INFORMS Annual Meeting
Country/TerritoryUnited States
CityAtlanta
Period26/10/2229/10/22
Internet address

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