How Anthropomorphized Service Toolkit Affects Service Coproduction Experience?

Research output: Contribution to conference › Conference paper › peer-review

Original language	English
Pages	92-93
Number of pages	2
Publication status	Published - Jul 2020
Event	11th International AMA SERVSIG Conference, SERVSIG 2020 - Online Duration: 9 Jul 2020 → 12 Jul 2020 https://www.servsig2020.org/ https://www.servsig2020.org/abstract-book/

Conference	11th International AMA SERVSIG Conference, SERVSIG 2020
City	Online
Period	9/07/20 → 12/07/20
Internet address	https://www.servsig2020.org/ https://www.servsig2020.org/abstract-book/

Cite this

@conference{d90e3e5af3e6460a85bed2ffa7fdc449,

title = "How Anthropomorphized Service Toolkit Affects Service Coproduction Experience?",

author = "Kimmy Chan and Rocky Chen",

year = "2020",

month = jul,

language = "English",

pages = "92--93",

note = "11th International AMA SERVSIG Conference, SERVSIG 2020 ; Conference date: 09-07-2020 Through 12-07-2020",

url = "https://www.servsig2020.org/, https://www.servsig2020.org/abstract-book/",

}