Good for the Goose or Gander?  Effect of Participation Climate on Customer and Employee Satisfaction

Chi Kin Bennett Yim, David K. Tse, Wa Kimmy Chan, Simon Lam

Research output: Contribution to conference › Conference paper › peer-review

Original language	English
Publication status	Published - Jun 2007
Event	2007 29th INFORMS Marketing Science Conference - Singapore Management University, Singapore Duration: 28 Jun 2007 → 30 Jun 2007

Conference	2007 29th INFORMS Marketing Science Conference
Country/Territory	Singapore
Period	28/06/07 → 30/06/07

Cite this

@conference{21300addf32d43cfb2e52edaa97c7888,

title = "Good for the Goose or Gander? Effect of Participation Climate on Customer and Employee Satisfaction",

author = "Yim, {Chi Kin Bennett} and Tse, {David K.} and Chan, {Wa Kimmy} and Simon Lam",

year = "2007",

month = jun,

language = "English",

note = "2007 29th INFORMS Marketing Science Conference ; Conference date: 28-06-2007 Through 30-06-2007",

}