Formal Contract in Marketing Channel and Firms’ Transactional Performance in China: Does Renqing Matter?

Chuang Zhang*, Zhenyao Cai, Ji Li

*Corresponding author for this work

    Research output: Chapter in book/report/conference proceedingChapterpeer-review

    1 Citation (Scopus)

    Abstract

    Based on the resourced-based view of the firm, we argue that a cultural specific factor, i.e., Renqing, can be an important resource for conducting business-to-business (B-to-B) marketing in China, and this resource should moderate the effect of formal contracts in marketing. Collecting data from 272 firms in China, we obtain evidence showing that both formal contracts and Renqing can have a positive effect on the success of B-to-B marketing. Moreover, Renqing moderates the relationship between formal contracts and transaction efficiency. Testing how the effect of Renqing may interact with the effect of formal contracts and may improve B-to-B marketing in an emerging economy such as China, our current study suggests a new direction for studying B-to-B marketing and transaction efficiency. By showing the interactive effects between local cultural factors and formal contracts in international B-to-B marketing, the findings from this study should also be useful for practitioners in international marketing.

    Original languageEnglish
    Title of host publicationLooking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing
    Subtitle of host publicationProceedings of the 2013 World Marketing Congress
    EditorsColin Campbell, Junzhao (Jonathon) Ma
    PublisherSpringer Cham
    Pages6
    Number of pages1
    Edition1st
    ISBN (Electronic)9783319241845
    ISBN (Print)9783319241821, 9783319373621
    DOIs
    Publication statusPublished - 1 Dec 2015
    Event2013 Academy of Marketing Science 16th Biennial World Marketing Congress - Melbourne, Australia
    Duration: 17 Jul 201320 Jul 2013
    https://link.springer.com/book/10.1007/978-3-319-24184-5 (Conference proceedings)

    Publication series

    NameDevelopments in Marketing Science: Proceedings of the Academy of Marketing Science
    ISSN (Print)2363-6165
    ISSN (Electronic)2363-6173

    Conference

    Conference2013 Academy of Marketing Science 16th Biennial World Marketing Congress
    Country/TerritoryAustralia
    CityMelbourne
    Period17/07/1320/07/13
    Internet address

    User-Defined Keywords

    • Cultural Factor
    • Formal Contract
    • Important Resource
    • Interactive Effect
    • Specific Factor

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