Exploration of the misalignment between business and IT strategic objectives in public-sector organisations: An empirical study in Saudi Arabia

Abulaziz AlGhazi; Mengxiang  Li; Tingru Cui; Samuel Fosso; Jun Shen

doi:10.1007/978-3-319-99936-4_2

Exploration of the misalignment between business and IT strategic objectives in public-sector organisations: An empirical study in Saudi Arabia

Abulaziz AlGhazi^*, Mengxiang Li^*, Tingru Cui^*, Samuel Fosso^*, Jun Shen^*

^*Corresponding author for this work

Research output: Chapter in book/report/conference proceeding › Conference contribution › peer-review

2 Citations (Scopus)

Abstract

Understanding business-IT strategy misalignment is an increasingly important area of research in digitalisation of different business sectors. However, there is currently a dearth of research investigations of misalignment between business and IT strategic objectives in public-sector organisations. Considering the nature of business, the structure of organisation, and the organisational resources of public-sector organisations, the investigation of business-IT misalignment can significantly enrich our theoretical exemplification of the relationship between business and IT in the public sector. Moreover, it provides some insights for managers to identify and avoid the possible pitfalls during the IT implementation process. Anchoring on the strategic alignment model, this research aims to identify and analyse the factors that contribute to business/IT strategy misalignment in Saudi Arabian public-sector organisations. Using a qualitative study design that included semi-structured interviews in five public-sector organisations in Saudi Arabia, our findings indicate that the human, operational, and IT system factors lead to business-IT strategy misalignment. This study also finds that those practical approaches for avoiding the misalignment in Saudi public-sector organisations sometimes lack structure and consistency.

Original language	English
Title of host publication	Digital Transformation: Challenges and Opportunities
Subtitle of host publication	16th Workshop on e-Business, WeB 2017, Seoul, South Korea, December 10, 2017, Revised Selected Papers
Editors	Wooje Cho, Ming Fan, Michael J. Shaw, Byungjoon Yoo, Han Zhang
Publisher	Springer Cham
Pages	15-28
Number of pages	14
Edition	1st
ISBN (Electronic)	9783319999364
ISBN (Print)	9783319999357
DOIs	https://doi.org/10.1007/978-3-319-99936-4_2
Publication status	Published - Sept 2018
Event	16th Annual Workshop on e-Business, WeB 2017 - Seoul, Korea, Republic of Duration: 10 Dec 2017 → 10 Dec 2017 https://link.springer.com/book/10.1007/978-3-319-99936-4

Publication series

Name	Lecture Notes in Business Information Processing
Volume	328
ISSN (Print)	1865-1348
ISSN (Electronic)	1865-1356

Conference

Conference	16th Annual Workshop on e-Business, WeB 2017
Country/Territory	Korea, Republic of
City	Seoul
Period	10/12/17 → 10/12/17
Internet address	https://link.springer.com/book/10.1007/978-3-319-99936-4

Scopus Subject Areas

Management Information Systems
Control and Systems Engineering
Business and International Management
Information Systems
Modelling and Simulation
Information Systems and Management

User-Defined Keywords

Business and IT alignment
Business and IT misalignment
Business strategy
IT strategy
Public sector
Saudi arabia

Access to Document

10.1007/978-3-319-99936-4_2

Cite this

AlGhazi, A., Li, M., Cui, T., Fosso, S., & Shen, J. (2018). Exploration of the misalignment between business and IT strategic objectives in public-sector organisations: An empirical study in Saudi Arabia. In W. Cho, M. Fan, M. J. Shaw, B. Yoo, & H. Zhang (Eds.), Digital Transformation: Challenges and Opportunities: 16th Workshop on e-Business, WeB 2017, Seoul, South Korea, December 10, 2017, Revised Selected Papers (1st ed., pp. 15-28). (Lecture Notes in Business Information Processing; Vol. 328). Springer Cham. https://doi.org/10.1007/978-3-319-99936-4_2

AlGhazi, Abulaziz ; Li, Mengxiang ; Cui, Tingru et al. / Exploration of the misalignment between business and IT strategic objectives in public-sector organisations : An empirical study in Saudi Arabia. Digital Transformation: Challenges and Opportunities: 16th Workshop on e-Business, WeB 2017, Seoul, South Korea, December 10, 2017, Revised Selected Papers. editor / Wooje Cho ; Ming Fan ; Michael J. Shaw ; Byungjoon Yoo ; Han Zhang. 1st. ed. Springer Cham, 2018. pp. 15-28 (Lecture Notes in Business Information Processing).

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title = "Exploration of the misalignment between business and IT strategic objectives in public-sector organisations: An empirical study in Saudi Arabia",

abstract = "Understanding business-IT strategy misalignment is an increasingly important area of research in digitalisation of different business sectors. However, there is currently a dearth of research investigations of misalignment between business and IT strategic objectives in public-sector organisations. Considering the nature of business, the structure of organisation, and the organisational resources of public-sector organisations, the investigation of business-IT misalignment can significantly enrich our theoretical exemplification of the relationship between business and IT in the public sector. Moreover, it provides some insights for managers to identify and avoid the possible pitfalls during the IT implementation process. Anchoring on the strategic alignment model, this research aims to identify and analyse the factors that contribute to business/IT strategy misalignment in Saudi Arabian public-sector organisations. Using a qualitative study design that included semi-structured interviews in five public-sector organisations in Saudi Arabia, our findings indicate that the human, operational, and IT system factors lead to business-IT strategy misalignment. This study also finds that those practical approaches for avoiding the misalignment in Saudi public-sector organisations sometimes lack structure and consistency.",

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author = "Abulaziz AlGhazi and Mengxiang Li and Tingru Cui and Samuel Fosso and Jun Shen",

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AlGhazi, A, Li, M, Cui, T, Fosso, S & Shen, J 2018, Exploration of the misalignment between business and IT strategic objectives in public-sector organisations: An empirical study in Saudi Arabia. in W Cho, M Fan, MJ Shaw, B Yoo & H Zhang (eds), Digital Transformation: Challenges and Opportunities: 16th Workshop on e-Business, WeB 2017, Seoul, South Korea, December 10, 2017, Revised Selected Papers. 1st edn, Lecture Notes in Business Information Processing, vol. 328, Springer Cham, pp. 15-28, 16th Annual Workshop on e-Business, WeB 2017, Seoul, Korea, Republic of, 10/12/17. https://doi.org/10.1007/978-3-319-99936-4_2

Exploration of the misalignment between business and IT strategic objectives in public-sector organisations : An empirical study in Saudi Arabia. / AlGhazi, Abulaziz; Li, Mengxiang ; Cui, Tingru et al.

Digital Transformation: Challenges and Opportunities: 16th Workshop on e-Business, WeB 2017, Seoul, South Korea, December 10, 2017, Revised Selected Papers. ed. / Wooje Cho; Ming Fan; Michael J. Shaw; Byungjoon Yoo; Han Zhang. 1st. ed. Springer Cham, 2018. p. 15-28 (Lecture Notes in Business Information Processing; Vol. 328).

Research output: Chapter in book/report/conference proceeding › Conference contribution › peer-review

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AlGhazi A, Li M, Cui T, Fosso S, Shen J. Exploration of the misalignment between business and IT strategic objectives in public-sector organisations: An empirical study in Saudi Arabia. In Cho W, Fan M, Shaw MJ, Yoo B, Zhang H, editors, Digital Transformation: Challenges and Opportunities: 16th Workshop on e-Business, WeB 2017, Seoul, South Korea, December 10, 2017, Revised Selected Papers. 1st ed. Springer Cham. 2018. p. 15-28. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-99936-4_2

Exploration of the misalignment between business and IT strategic objectives in public-sector organisations: An empirical study in Saudi Arabia

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