TY - JOUR
T1 - Explicating trust and its relation to dialogue at a time of divided societies
AU - Hung-Baesecke, Chun Ju Flora
AU - Chen, Yi Ru Regina
N1 - Publisher Copyright:
© 2020
PY - 2020/3
Y1 - 2020/3
N2 - Values, beliefs, opinions and attitudes on issues (such as religion, LGBTQ, immigration, etc.), and the proliferation of social media platforms have made society not only more diverse but also more divided. Competing and conflicting views and attitudes result in more schisms and disengagement. In addition, conflicts and disagreements on various issues also have resulted in a lack of trust and a reluctance of organizations and publics to engage in meaningful communication. As a result, developing trusting relationships by facilitating dialogues is significant. Trust has been an important construct in past research on organization-public relationships. However, the concept of trust has rarely been discussed in-depth in public relations literature. This special section of Public Relations Review, entitled Enhancing Dialogue and Trust in Diverse Societies, examines whether the current definitions of trust and its dimensions in the public relations literature are adequate in an organization-public dialogic communication setting.
AB - Values, beliefs, opinions and attitudes on issues (such as religion, LGBTQ, immigration, etc.), and the proliferation of social media platforms have made society not only more diverse but also more divided. Competing and conflicting views and attitudes result in more schisms and disengagement. In addition, conflicts and disagreements on various issues also have resulted in a lack of trust and a reluctance of organizations and publics to engage in meaningful communication. As a result, developing trusting relationships by facilitating dialogues is significant. Trust has been an important construct in past research on organization-public relationships. However, the concept of trust has rarely been discussed in-depth in public relations literature. This special section of Public Relations Review, entitled Enhancing Dialogue and Trust in Diverse Societies, examines whether the current definitions of trust and its dimensions in the public relations literature are adequate in an organization-public dialogic communication setting.
KW - Definitions and dimensions of trust
KW - Dialogic communication
KW - Dialogue
KW - Divided societies
UR - http://www.scopus.com/inward/record.url?scp=85079531414&partnerID=8YFLogxK
U2 - 10.1016/j.pubrev.2020.101890
DO - 10.1016/j.pubrev.2020.101890
M3 - Journal article
AN - SCOPUS:85079531414
SN - 0363-8111
VL - 46
JO - Public Relations Review
JF - Public Relations Review
IS - 1
M1 - 101890
ER -