Examining Implications of Search Query Construction on Sentiment Analysis: The Case of Brandwatch

Kristen Sussman*, Jiemin Looi, Haseon Park

*Corresponding author for this work

Research output: Contribution to journalJournal articlepeer-review

1 Citation (Scopus)

Abstract

Consistent with other fields, advertising research is currently facing a replication crisis, evoking methodological concerns regarding the reproducibility of research findings. To address this crisis, we systematically reviewed seven computational advertising studies that collected and analyzed the sentiment of tweets. Upon identifying five studies that reported replicable data collection processes, we utilized the original search queries to recollect tweets using a third-party platform, Brandwatch. We also replicated data collection using iterative complex Boolean (ICB) operators, which sought to enhance the resulting dataset precision. Then, we juxtaposed the effects of search query design (original vs. ICB) using sentiment analysis. Together, the findings suggest that how a query is written can affect measures of precision, engagement, sentiment, and recall. Tests of precision are recommended to mitigate the effects of variance in retrieval relevance.
Original languageEnglish
Pages (from-to)339-356
Number of pages18
JournalJournal of Current Issues and Research in Advertising
Volume45
Issue number3
DOIs
Publication statusPublished - Aug 2024

Scopus Subject Areas

  • Marketing

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