| Original language | English |
|---|---|
| Pages (from-to) | 486-487 |
| Number of pages | 2 |
| Journal | Managing Service Quality |
| Volume | 19 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 10 Jul 2009 |
Essentials of Services Marketing
Noel Y M SIU*
*Corresponding author for this work
Research output: Contribution to journal › Review article › peer-review