TY - JOUR
T1 - Empowering critical thinking in combating social media misinformation
T2 - Testing efficacy of digital “boost and nudge” interventions
AU - Ku, Kelly Y L
AU - Li, Jiarui
AU - Lun, Vivian Miu Chi
AU - Tsang, Yiu Kei
AU - Lui, Ming
AU - Kong, Qiuyi
AU - Song, Yunya
N1 - This work was supported by the General Research Fund of Hong Kong Research Grant Council [grant number 12615922].
Publisher Copyright:
© 2025 Published by Elsevier Ltd.
PY - 2025/10/16
Y1 - 2025/10/16
N2 - The proliferation of social media misinformation raises concerns about users' critical thinking when navigating online content. Research suggests that users lack both the skill sets and a ‘push’ to think critically when confronted with questionable content; however, interventions that examine both factors simultaneously are limited. Guided by the dual-process theory, which distinguishes between intuitive and analytical modes of thinking, we investigated two strategies, separately and in combination: an online video boost that strengthened analytical reasoning skills and a norm-based nudge that prompted awareness of misinformation. Employing a 3 × 2 × 3 mixed design, we compared boosting (fact-checking, logic-checking, control) and nudging (presence or absence) across content types (fact-based misinformation, logic-based misinformation, authentic information). 214 participants evaluated a simulated Facebook feed comprising interactive posts with embedded links to real-world online sources, representing authentic information and misinformation cases. Participants rated the trustworthiness of the posts, provided open-ended justification underlying their judgements to capture analytical reasoning, and reported likelihood of sharing or commenting that indicate potential reflective communicative actions. Findings reveal that both boosting and nudging enhanced users' ability to discern content credibility, with the combination showing stronger effects across conditions. Participants who received skill-boosting were also less likely to share questionable content. Nudging through a norm-based message embedded in the interface of Facebook was effective, and its impact was enhanced when combined with boosting. Findings showed that a simple digital reminder can effectively complement educational efforts, offering a practical and scalable way to support critical thinking during social media use.
AB - The proliferation of social media misinformation raises concerns about users' critical thinking when navigating online content. Research suggests that users lack both the skill sets and a ‘push’ to think critically when confronted with questionable content; however, interventions that examine both factors simultaneously are limited. Guided by the dual-process theory, which distinguishes between intuitive and analytical modes of thinking, we investigated two strategies, separately and in combination: an online video boost that strengthened analytical reasoning skills and a norm-based nudge that prompted awareness of misinformation. Employing a 3 × 2 × 3 mixed design, we compared boosting (fact-checking, logic-checking, control) and nudging (presence or absence) across content types (fact-based misinformation, logic-based misinformation, authentic information). 214 participants evaluated a simulated Facebook feed comprising interactive posts with embedded links to real-world online sources, representing authentic information and misinformation cases. Participants rated the trustworthiness of the posts, provided open-ended justification underlying their judgements to capture analytical reasoning, and reported likelihood of sharing or commenting that indicate potential reflective communicative actions. Findings reveal that both boosting and nudging enhanced users' ability to discern content credibility, with the combination showing stronger effects across conditions. Participants who received skill-boosting were also less likely to share questionable content. Nudging through a norm-based message embedded in the interface of Facebook was effective, and its impact was enhanced when combined with boosting. Findings showed that a simple digital reminder can effectively complement educational efforts, offering a practical and scalable way to support critical thinking during social media use.
KW - Critical thinking
KW - Digital nudge
KW - Misinformation
KW - Online video intervention
KW - Social media
UR - http://www.scopus.com/inward/record.url?scp=105018951491&partnerID=8YFLogxK
U2 - 10.1016/j.chb.2025.108829
DO - 10.1016/j.chb.2025.108829
M3 - Journal article
SN - 0747-5632
VL - 175
JO - Computers in Human Behavior
JF - Computers in Human Behavior
M1 - 108829
ER -