Employee involvement in the financial services sector: problems and pitfalls

Adrian Wilkinson, Tom Redman, Ed Snape

Research output: Contribution to journalJournal articlepeer-review

4 Citations (Scopus)


This article examines the implications of the changing competitive environment for the management of staff in building societies, with particular reference to attempts to implement Employee Involvement (EI) initiatives as part of a new approach to managing staff. The conclusion is that there are important barriers to the implementation of EI, and that the competitive pressures which led to the demand for EI may also make its successful implementation all the more problematic.

Original languageEnglish
Pages (from-to)45-54
Number of pages10
JournalJournal of Retailing and Consumer Services
Issue number1
Publication statusPublished - Jan 1998

Scopus Subject Areas

  • Marketing

User-Defined Keywords

  • Building societies
  • Employee involvement
  • Financial services
  • Human resource management
  • Strategy


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