Effects of Demand Factors on Service Utilization

Li Tao, Jiming Liu

Research output: Chapter in book/report/conference proceedingChapter

Abstract

Although the literature has associated demand factors, such as geodemographics, with healthcare service utilization, little is known about how these factors—such as the population size, age profile, service accessibility, and educational profile—interact to influence service utilization, and thus indirectly affect wait times. This chapter presents a case study that employs the SEM-based analysis method to explore whether certain demand factors, i.e., population size, age profile, service accessibility, and educational profile, have direct or moderating effects on service utilization in cardiac care services in Ontario, Canada.
Original languageEnglish
Title of host publicationHealthcare Service Management: A Data-Driven Systems Approach
EditorsLi Tao, Jiming Liu
PublisherSpringer, Cham
Chapter3
Pages35–49
Number of pages15
Edition1st
ISBN (Electronic)9783030153854
ISBN (Print)9783030153830
DOIs
Publication statusPublished - 9 May 2019

Publication series

NameHealth Information Science
ISSN (Print)2366-0988
ISSN (Electronic)2366-0996

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