TY - CHAP
T1 - Effects of Demand Factors on Service Utilization
AU - Tao, Li
AU - Liu, Jiming
PY - 2019/5/9
Y1 - 2019/5/9
N2 - Although the literature has associated demand factors, such as geodemographics, with healthcare service utilization, little is known about how these factors—such as the population size, age profile, service accessibility, and educational profile—interact to influence service utilization, and thus indirectly affect wait times. This chapter presents a case study that employs the SEM-based analysis method to explore whether certain demand factors, i.e., population size, age profile, service accessibility, and educational profile, have direct or moderating effects on service utilization in cardiac care services in Ontario, Canada.
AB - Although the literature has associated demand factors, such as geodemographics, with healthcare service utilization, little is known about how these factors—such as the population size, age profile, service accessibility, and educational profile—interact to influence service utilization, and thus indirectly affect wait times. This chapter presents a case study that employs the SEM-based analysis method to explore whether certain demand factors, i.e., population size, age profile, service accessibility, and educational profile, have direct or moderating effects on service utilization in cardiac care services in Ontario, Canada.
U2 - 10.1007/978-3-030-15385-4_3
DO - 10.1007/978-3-030-15385-4_3
M3 - Chapter
SN - 9783030153830
T3 - Health Information Science
SP - 35
EP - 49
BT - Healthcare Service Management: A Data-Driven Systems Approach
A2 - Tao, Li
A2 - Liu, Jiming
PB - Springer Cham
ER -