TY - JOUR
T1 - Disentangling the relation among trust, efficacy and privacy management
T2 - a moderated mediation analysis of public support for government surveillance during the COVID-19 pandemic
AU - Liu, Jing
AU - Skoric, Marko M.
AU - Li, Chen
N1 - Publisher Copyright:
© 2023 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2024/3
Y1 - 2024/3
N2 - This study examines the effects of political/cultural beliefs and
situational perceptions on public support for government surveillance
amidst COVID-19, using a representative survey conducted in Hong Kong.
Our results indicate that situational responses (i.e. privacy trust and
self-efficacy) balance against each other in mediating the effects of
political/cultural beliefs (i.e. political trust, political efficacy,
democratic-individualism) and situational perceptions (i.e. perceived
cost and benefit of disclosure, perceived threat of COVID-19) on
surveillance support. Both perceived benefit of disclosure and political
trust positively affects surveillance support indirectly by promoting
the contributing mediator privacy trust while suppressing the inhibiting
mediator privacy self-efficacy. Perceived cost of disclosure shows no
direct effect, but a positive indirect effect on surveillance support by
suppressing privacy self-efficacy; perceived threat shows a positive
direct effect while a negative indirect effect by suppressing privacy
trust. Internal political efficacy shows a strong negative direct
effect, but no indirect effect; and external political efficacy shows a
negative indirect effect by promoting privacy self-efficacy. Alternative
media use, as a proxy for democratic-individualism, mitigates
situational perceptions’ effects on surveillance support, regardless of
the directions. The findings advance our understanding of the formation
process of public opinion on government surveillance.
AB - This study examines the effects of political/cultural beliefs and
situational perceptions on public support for government surveillance
amidst COVID-19, using a representative survey conducted in Hong Kong.
Our results indicate that situational responses (i.e. privacy trust and
self-efficacy) balance against each other in mediating the effects of
political/cultural beliefs (i.e. political trust, political efficacy,
democratic-individualism) and situational perceptions (i.e. perceived
cost and benefit of disclosure, perceived threat of COVID-19) on
surveillance support. Both perceived benefit of disclosure and political
trust positively affects surveillance support indirectly by promoting
the contributing mediator privacy trust while suppressing the inhibiting
mediator privacy self-efficacy. Perceived cost of disclosure shows no
direct effect, but a positive indirect effect on surveillance support by
suppressing privacy self-efficacy; perceived threat shows a positive
direct effect while a negative indirect effect by suppressing privacy
trust. Internal political efficacy shows a strong negative direct
effect, but no indirect effect; and external political efficacy shows a
negative indirect effect by promoting privacy self-efficacy. Alternative
media use, as a proxy for democratic-individualism, mitigates
situational perceptions’ effects on surveillance support, regardless of
the directions. The findings advance our understanding of the formation
process of public opinion on government surveillance.
KW - alternative media use
KW - government surveillance
KW - political trust and efficacy
KW - privacy calculus
KW - privacy trust and self-efficacy
UR - http://www.scopus.com/inward/record.url?scp=85148523244&partnerID=8YFLogxK
U2 - 10.1080/0144929X.2023.2178830
DO - 10.1080/0144929X.2023.2178830
M3 - Journal article
AN - SCOPUS:85148523244
SN - 0144-929X
VL - 43
SP - 551
EP - 570
JO - Behaviour and Information Technology
JF - Behaviour and Information Technology
IS - 3
ER -