Development attributes of quality for e-supply chain system

Vincent W S CHOW

Research output: Chapter in book/report/conference proceedingChapterpeer-review

Abstract

E-supply chain system is an enabler/system that enriches the information service quality in supply chains. This chapter uses factor analysis to determine four extranet success factors: system quality, information quality, service quality, and work performance quality. A critical analysis of areas using discriminant analyses that require improvement is also conducted.

Original languageEnglish
Title of host publicationAdvanced Topics in Global Information Management
PublisherIGI Global
Pages134-141
Number of pages8
Volume4
ISBN (Print)9781591404682
DOIs
Publication statusPublished - 2005

Scopus Subject Areas

  • Computer Science(all)

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