Development attributes of quality for e-supply chain system

Vincent W S CHOW

Research output: Chapter in book/report/conference proceedingChapterpeer-review


E-supply chain system is an enabler/system that enriches the information service quality in supply chains. This chapter uses factor analysis to determine four extranet success factors: system quality, information quality, service quality, and work performance quality. A critical analysis of areas using discriminant analyses that require improvement is also conducted.

Original languageEnglish
Title of host publicationAdvanced Topics in Global Information Management
PublisherIGI Global
Number of pages8
ISBN (Print)9781591404682
Publication statusPublished - 2005

Scopus Subject Areas

  • Computer Science(all)


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