Determinants of the intention to use Internet/WWW at work: A confirmatory study

Ludwig M K CHANG*, Waiman Cheung

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    259 Citations (Scopus)


    Previous studies on adoption of the Internet and WWW have investigated factors affecting usage. We believe that the intention to use a technology is equally important, not only for promoting the technology but also for encouraging its voluntary continued use. Although the Triandis model has been applied to a number of technology adoption studies, its adequacy has not been assessed by using a confirmatory analysis method. Structural equation modeling may be used to assess the adequacy of the model for a technology adoption study and to compare it to alternative specifications that integrate previous research results. To prove our hypothesis, data were collected from 255 part-time MBA and diploma students. The results show that our proposed model provides a better fit than the original model. The structural path model shows the important factors that influence the intention to use the Internet/WWW as well as interrelationships between the factors. Comparing previous results on actual usage, the relative im portance of factors affecting intention formation is different.

    Original languageEnglish
    Pages (from-to)1-14
    Number of pages14
    JournalInformation and Management
    Issue number1
    Publication statusPublished - Nov 2001

    Scopus Subject Areas

    • Management Information Systems
    • Information Systems
    • Information Systems and Management

    User-Defined Keywords

    • Confirmatory analysis
    • Internet/WWW adoption
    • Triandis model of choice


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