Determinants of the critical success factor of disaster recovery planning for information systems

Vincent W S CHOW*, Wai On Ha

*Corresponding author for this work

    Research output: Contribution to journalReview articlepeer-review

    30 Citations (Scopus)


    Purpose - Recent disaster recovery planning (DRP) literature has mainly focused on qualitative research, while neglecting the quantification of critical success factors (CSFs) for information systems function (ISF). This paper aims to address this issue. Design/methodology/approach - This paper first conducts an extensive literature review, and then identifies 62 DRP measurement items for ISF. A questionnaire survey, which is based on these 62 measurement items, is used for data collection, and 129 managers of DRP in ISF participate in this paper. Findings - Through the use of convergent factoring analysis, this paper identifies ten DRP CSFs for ISF, they are: DRP documentations, DRP steering committee and DRP testing, DRP policy and goals, DRP training, DRP maintenance and staff involvement, DRP minimum IS processing requirements, top management commitment to DRP, prioritization IS functions/services, external, off-site back-up system, and internal, and on-site back-up system. Originality/value - This paper determines success factors based on a set of decision variables gathered from an extensive literature review in DRP in information systems.

    Original languageEnglish
    Pages (from-to)248-275
    Number of pages28
    JournalInformation Management and Computer Security
    Issue number3
    Publication statusPublished - 2009

    Scopus Subject Areas

    • Management Information Systems
    • Business and International Management
    • Management Science and Operations Research
    • Library and Information Sciences

    User-Defined Keywords

    • Critical success factors
    • Disasters
    • Information systems


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