Cyberslacking in the Workplace: Antecedents and Effects on Job Performance

Viswanath Venkatesh, Christy M K Cheung, Fred D. Davis, Zach W. Y. Lee

Research output: Contribution to journalJournal articlepeer-review


Employees’ nonwork use of information technology (IT), or cyberslacking, is of growing concern due to its erosion of job performance and other negative organizational consequences. Research on cyberslacking antecedents has drawn on diverse theoretical perspectives, resulting in a lack of cohesive explanation of cyberslacking. Further, prior studies generally overlooked IT-specific variables. To address the cyberslacking problems in organizations and research gaps in the literature, we used a combination of a literature-based approach and a qualitative inquiry to develop a model of cyberslacking that includes a 2x2 typology of antecedents. The proposed model was tested and supported in a three-wave field study of 395 employees in a Fortune-100 US organization. For research, this work organizes antecedents from diverse research streams and validates their relative impact on cyberslacking, thus providing a cohesive theoretical explanation of cyberslacking. This work also incorporates contextualization (i.e., IT-specific factors) into theory development and enriches IS literature by examining the nonwork aspects of IT use and their negative consequences to organizations. For practice, the results provide practitioners with insights into nonwork use of IT in organizations, particularly on how they can take organizational action to mitigate cyberslacking and maintain employee productivity.
Original languageEnglish
Pages (from-to)281-316
Number of pages36
JournalMIS Quarterly: Management Information Systems
Issue number1
Publication statusPublished - 1 Mar 2023

User-Defined Keywords

  • Cyberslacking
  • cyberdeviance
  • counterproductive IT use
  • counterproductive workplace behaviors
  • job performance
  • literature-based approach
  • work stressors
  • IT policy


Dive into the research topics of 'Cyberslacking in the Workplace: Antecedents and Effects on Job Performance'. Together they form a unique fingerprint.

Cite this