Customised electronic commerce with intelligent software agents

Kwok Wai Cheung; Chun Hung Li; Ernest Chok Man Lam; Jiming Liu

doi:10.4018/978-1-930708-01-3.ch009

Customised electronic commerce with intelligent software agents

Kwok Wai Cheung, Chun Hung Li, Ernest Chok Man Lam, Jiming Liu

Department of Computer Science

Research output: Chapter in book/report/conference proceeding › Chapter › peer-review

Abstract

This chapter describes a conceptual framework for designing and developing software agents that will enable customized electronic commerce (CEC) and highlights several important constructs as well as their interrelationships within the framework. In particular, it examines the enabling technologies under two categories, namely, on-line cataloging and recommendation. In order to demonstrate some of the key characteristics of customized electronic commerce, this chapter also presents three prototyped software agents, namely, ETA (Electronic Tour Agent), EPA (Electronic Property Agent), and EAA (Electronic Auction Agent).

Original language	English
Title of host publication	Internet commerce and software agents: Cases, technologies and opportunities
Publisher	IGI Global
Pages	150-176
Number of pages	27
ISBN (Electronic)	9781930708884
ISBN (Print)	9781930708013, 1930708017
DOIs	https://doi.org/10.4018/978-1-930708-01-3.ch009
Publication status	Published - 2001

Access to Document

10.4018/978-1-930708-01-3.ch009

Cite this

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