Customer-Contacted Employees’ Emotional Intelligence, Attitude toward Change and Service Creative

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - Jun 2021
Event	The Ninth IACMR Biennial Conference - Duration: 16 Jun 2021 → 20 Jun 2021

Conference	The Ninth IACMR Biennial Conference
Period	16/06/21 → 20/06/21

Cite this

@conference{3e7c1cf46a49489a9cccfeb83af23f5f,

title = "Customer-Contacted Employees{\textquoteright} Emotional Intelligence, Attitude toward Change and Service Creative",

author = "Lei Qi and Song CHANG",

year = "2021",

month = jun,

language = "English",

note = "The Ninth IACMR Biennial Conference ; Conference date: 16-06-2021 Through 20-06-2021",

}