Customer-Contacted Employees’ Emotional Intelligence, Attitude toward Change and Service Creative

Lei Qi, Song CHANG

    Research output: Contribution to conferencePaperpeer-review

    Original languageEnglish
    Publication statusPublished - Jun 2021
    EventThe Ninth IACMR Biennial Conference -
    Duration: 16 Jun 202120 Jun 2021

    Conference

    ConferenceThe Ninth IACMR Biennial Conference
    Period16/06/2120/06/21

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