Cultural Intelligence

Ling Chen

Research output: Chapter in book/report/conference proceedingEntry for encyclopedia/dictionarypeer-review


The demand for better management and understanding of international dealings given the variability of cultures has given rise to contemporary cross-cultural research and establishment of intercultural communication studies. A recent conception is cultural intelligence contributed by international business and cross-cultural management scholars. The term refers to an individual's capability to adapt at all levels— cognition, metacognition, and skills—so as to effectively manage interaction in situations with cultural diversity. This entry covers conceptualization of cultural intelligence, related works on theoretical issues and practical considerations, and most recent directions.
Original languageEnglish
Title of host publicationThe International Encyclopedia of Intercultural Communication
EditorsYoung Yun Kim
ISBN (Electronic)9781118783665
ISBN (Print)9781118783948
Publication statusPublished - 13 Dec 2017

Publication series

NameICAZ - Wiley Blackwell-ICA International Encyclopedias of Communication


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