Cross-national differences in individual knowledge-seeking patterns: A climato-economic contextualization

Liwei Chen, J J Po An Hsieh*, Evert Van De Vliert, Xu Huang

*Corresponding author for this work

Research output: Contribution to journalJournal articlepeer-review

10 Citations (Scopus)

Abstract

Electronic Knowledge Repository (EKR) is one of the most commonly deployed knowledge management technologies, yet its success hinges upon employees' continued use and is further complicated in today's multinational context. We integrate multiple theoretical linkages into a research model, conceptualizing knowledge-seeking as an instrumental behavior, adopting the technology acceptance model to characterize the individual-level continued EKR knowledge-seeking behavioral model, and drawing on the climato-economic theory to explain cross-national behavioral differences. Using hierarchical linear modeling (HLM), we test the model with data from 1352 randomly sampled knowledge workers across 30 nations. We find that two national-level factors, climate harshness and national wealth, interactively moderate the individual-level relationship between perceived usefulness (PU) and behavioral intention (BI) to continue seeking knowledge from EKR, such that the difference in the strength of this relationship is larger between poor-harsh and poor-temperate nations than between rich-harsh and rich-temperate nations. We find similar cross-level cross-national differences for the link between perceived ease of use (PEOU) and PU but not for the link between PEOU and BI. Implications for research and practice are discussed.

Original languageEnglish
Pages (from-to)314-336
Number of pages23
JournalEuropean Journal of Information Systems
Volume24
Issue number3
DOIs
Publication statusPublished - May 2015

Scopus Subject Areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management
  • Library and Information Sciences

User-Defined Keywords

  • cross-national differences
  • Electronic Knowledge Repository
  • IS use
  • climato-economic theory

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