Coping with workplace ostracism: The roles of ingratiation and political skill in employee psychological distress

Long Zeng Wu, Frederick H K YIM, Ho Kwong Kwan*, Xiaomeng Zhang

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    227 Citations (Scopus)

    Abstract

    The study reported here examined the relationship between workplace ostracism and employee psychological distress (i.e. job tension, emotional exhaustion, and depressed mood at work) by focusing on the joint moderating effects of ingratiation and political skill. Data from a two-wave survey of 215 employees in two oil and gas firms in China indicated that as predicted, workplace ostracism was positively related to psychological distress. Moreover, the findings showed that when employee political skill was high, ingratiation neutralized the relationship between workplace ostracism and psychological distress, but when it was low, ingratiation exacerbated the relationship.

    Original languageEnglish
    Pages (from-to)178-199
    Number of pages22
    JournalJournal of Management Studies
    Volume49
    Issue number1
    DOIs
    Publication statusPublished - Jan 2012

    Scopus Subject Areas

    • Business and International Management
    • Strategy and Management
    • Management of Technology and Innovation

    User-Defined Keywords

    • Ingratiation
    • Political skill
    • Psychological distress
    • Workplace ostracism

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