Components of supply chain practices: An empirical study and implications for new international ventures

Christian N. Madu, Chu Hua Kuei, Vincent W S CHOW, Nelson Oly Ndubisi

    Research output: Contribution to journalJournal articlepeer-review


    This paper identifies the key components of operations management in the 21st century. These components are used to develop a conceptual model that consists of four constructs: operations practices, operations concerns, system capability, and organisational performance. Using data collected from Hong Kong, the paper shows that operations concerns are significantly correlated with operations practice, which influences operations system's efficiency and effectiveness. The data further showed that operations concerns are associated with system capabilities. Operations concerns have positive impacts on business performances. Operations practices and system capabilities are also positively correlated. The presence or absence of three major operations initiatives: Six Sigma, ERP, and supplier partnership are identified. The results show that firms with different strategic intents, unique set of action plans and foci, are more efficient and effective. The empirical results could be used to improve operations strategy. The outcomes of the study are also important for new international ventures or international entrepreneurship as they prepare to take on the global market.

    Original languageEnglish
    Pages (from-to)263-281
    Number of pages19
    JournalInternational Journal of Entrepreneurship and Innovation Management
    Issue number3-4
    Publication statusPublished - Apr 2011

    Scopus Subject Areas

    • Business and International Management
    • Economics and Econometrics
    • Strategy and Management
    • Management of Technology and Innovation

    User-Defined Keywords

    • Business performance
    • Enterprise resource planning
    • ERP
    • International entrepreneurship
    • International new venture
    • Six Sigma
    • Supplier partnership
    • Supply chain management practices


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