Comparative study on service framework system of trusted third parties in E-commerce environments in China and Australia

Cong Cao, Jun Yan, Mengxiang Li

    Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

    Abstract

    With continuous development of E-commerce, Trusted Third Party (TTP) not only provides security and privacy authentication, but also covers a series of services, including recommendation, transportation, insurance. Therefore, this article also recommends various types of TTP service framework systems. This article seeks to discover the influence of TTP on consumer trust intentions in various service types. It focuses on identifying the differences in TTP service framework systems in E-commerce environments in China and Australia, along with their functional mechanisms. During the preliminary data analysis, it not only validates the completeness of TTP service framework systems, it also shows the obvious differences between consumers in China and Australia in selecting TTP services. With the continuous development of cross-border trade between China and Australia, further understanding of consumers' online consumption behavior, especially when determining TTP function mechanisms and differences in behavior patterns, is of great significance to both theoretical and industrial cycles.

    Original languageEnglish
    Title of host publicationPACIS 2020 Proceedings
    PublisherAssociation for Information Systems
    Number of pages14
    ISBN (Print)9781733632539
    Publication statusPublished - 22 Jun 2020
    Event24th Pacific Asia Conference on Information Systems, PACIS 2020 - Dubai, United Arab Emirates
    Duration: 20 Jun 202024 Jun 2020
    https://aisel.aisnet.org/pacis2020/ (Conference Proceeding)

    Publication series

    NamePacific Asia Conference on Information Systems

    Conference

    Conference24th Pacific Asia Conference on Information Systems, PACIS 2020
    Country/TerritoryUnited Arab Emirates
    CityDubai
    Period20/06/2024/06/20
    Internet address

    Scopus Subject Areas

    • Information Systems

    User-Defined Keywords

    • Cross-border e-commerce
    • Service type
    • Trust behavior
    • Trusted third party

    Fingerprint

    Dive into the research topics of 'Comparative study on service framework system of trusted third parties in E-commerce environments in China and Australia'. Together they form a unique fingerprint.

    Cite this