Challenges to internet e-banking

Victor LIAO, Michael Tow Cheung*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

35 Citations (Scopus)


Some of the significant challenges that are faced by the Internet e-banking are discussed. Transaction security is expected to emerge as a significant concern among e-banking account holders due to the nature of the Internet. Management and control of online transaction will be essential for business reputation and the promotion of consumer confidence. These measures will also reduce transaction risks and eliminate a barrier to their market acceptance. It essential for the e-bank to implement measures to safeguard client assets and information, while advertising the introduction and expert endorsement of initiatives to maximize transaction security. The Internet e-banking will also require significant time and effort to create product-service differentiation, build and enhance confidence in the transaction security, and exploit changes in population patterns.

Original languageEnglish
Pages (from-to)248-250
Number of pages3
JournalCommunications of the ACM
Issue number12
Publication statusPublished - Dec 2003

Scopus Subject Areas

  • Computer Science(all)


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