Challenges to internet e-banking

Victor LIAO, Michael Tow Cheung*

*Corresponding author for this work

    Research output: Contribution to journalJournal articlepeer-review

    40 Citations (Scopus)


    Some of the significant challenges that are faced by the Internet e-banking are discussed. Transaction security is expected to emerge as a significant concern among e-banking account holders due to the nature of the Internet. Management and control of online transaction will be essential for business reputation and the promotion of consumer confidence. These measures will also reduce transaction risks and eliminate a barrier to their market acceptance. It essential for the e-bank to implement measures to safeguard client assets and information, while advertising the introduction and expert endorsement of initiatives to maximize transaction security. The Internet e-banking will also require significant time and effort to create product-service differentiation, build and enhance confidence in the transaction security, and exploit changes in population patterns.

    Original languageEnglish
    Pages (from-to)248-250
    Number of pages3
    JournalCommunications of the ACM
    Issue number12
    Publication statusPublished - Dec 2003

    Scopus Subject Areas

    • Computer Science(all)


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