Can email communication enhance professor-student relationship and student evaluation of professor? Some empirical evidence

Vivian C SHEER*, Timothy K F FUNG

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

31 Citations (Scopus)

Abstract

Four hundred and eight undergraduate students participated in this study that examined professor-student email communication, interpersonal relationship and teaching evaluation. Several findings have been gleaned. First, academic task was the most frequent email topic and social-relationship less frequent between professors and students. Second, professors emailed students more frequently than the reverse. Third, professors and students exhibited a higher degree of reciprocity for social-relationship communication than for task emails. Fourth, email communication contributed positively to both professor-student relationship and teaching evaluation. Fifth, professor email helpfulness, reply promptness and email frequency for social-relationship were the most significant predictors of both professor-student relationship and teaching evaluation.

Original languageEnglish
Pages (from-to)289-306
Number of pages18
JournalJournal of Educational Computing Research
Volume37
Issue number3
DOIs
Publication statusPublished - 2007

Scopus Subject Areas

  • Education
  • Computer Science Applications

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