Burnout among Hospital Non-Healthcare Staff Influence of Job Demand-Control-Support, and Effort-Reward Imbalance

Maelys Clinchamps*, Candy Auclair, Denis Prunet, Daniela Pfabigan, Francois Xavier Lesage, Julien S. Baker, Lenise Parreira, Martial Mermillod, Laurent Gerbaud, Frederic Dutheil

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)

Abstract

Objectives: To study the prevalence of burnout among non-health care workers (NHCW), the risk and protective factors and to quantify the risk of burnout. Method: We conducted a cross-sectional study on the 3142 NHCW of the University Hospital of Clermont-Ferrand. They received a selfassessment questionnaire. Results: Four hundred thirty seven (13.9%) NHCW completed the questionnaires. More than three quarter (75.4%) of NHCWwas in burnout, with one in five (18.7%) having a severe burnout. Job demand was the main factor explaining the increase in exhaustion and overinvestment was the main factor explaining the increase in cynicism. Effort-reward imbalance (ERI) multiplied the risk of severe burnout by 11.2, job strain by 3.32 and isostrain by 3.74. Conclusion: NHCW from hospital staff are at high risk of burnout. The two major models of stress at work, the job demand-control-support and the ERI, were highly predictive of burnout, with strong dose-response relationships.

Original languageEnglish
Pages (from-to)E13-E20
Number of pages8
JournalJournal of Occupational and Environmental Medicine
Volume63
Issue number1
DOIs
Publication statusPublished - Jan 2021
Externally publishedYes

Scopus Subject Areas

  • Public Health, Environmental and Occupational Health

User-Defined Keywords

  • burnout
  • mental health
  • non-healthcare workers
  • stress
  • work

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