@inbook{dcc0d7d4bc3e4002bfa5b3defe7131c5,
title = "An Interview with Karen Hao, Technology Journalist",
abstract = "Karen Hao is an investigative technology journalist who previously worked for MIT Tech Review and The Wall Street Journal. Her work investigates many of the hidden aspects of technology, including its environmental and human costs. In this interview, she talks about the work she conducted in Colombia and Kenya with people doing data tagging and filtering for generative AI. She articulates a human side to work that is typically faceless and nameless, and highlights the global interconnection inherent in AI work. While the trauma and desperation that accompanies ghost work is dispiriting, Ms. Hao provides a hopeful vision of dignified work and the hope for truly humane AI.",
keywords = "Content moderation, Data tagging, Globalization, Labor exploitation, Social justice",
author = "Karen Hao and Levi Checketts",
note = "Publisher Copyright: {\textcopyright} 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG.",
year = "2025",
month = feb,
day = "17",
doi = "10.1007/978-3-031-77857-5_12",
language = "English",
isbn = "9783031778568",
series = "Philosophy of Engineering and Technology",
publisher = "Springer",
pages = "195--204",
editor = "Checketts, {Levi } and Chan, {Benedict S. B. }",
booktitle = "Social and Ethical Considerations of AI in East Asia and Beyond",
edition = "1st",
}