An Exploratory Study of the Success Factors for Extranet Adoption in E-Supply Chain

Vincent W S CHOW*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

14 Citations (Scopus)

Abstract

Extranet is an enabler/system that enriches the information service quality in e-supply chain. This paper uses factor analysis to determine four extranet success factors: system quality, information quality, service quality, and work performance quality. A critical analysis of areas that require improvement is also conducted.

Original languageEnglish
Pages (from-to)60-67
Number of pages8
JournalJournal of Global Information Management
Volume12
Issue number1
DOIs
Publication statusPublished - 2004

Scopus Subject Areas

  • Business and International Management
  • Computer Science Applications
  • Strategy and Management
  • Management Science and Operations Research
  • Information Systems and Management

User-Defined Keywords

  • Critical success factors
  • E-supply chain
  • Extranet system
  • Information systems

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