Abstract
Extranet is an enabler/system that enriches the information service quality in e-supply chain. This paper uses factor analysis to determine four extranet success factors: system quality, information quality, service quality, and work performance quality. A critical analysis of areas that require improvement is also conducted.
| Original language | English |
|---|---|
| Pages (from-to) | 60-67 |
| Number of pages | 8 |
| Journal | Journal of Global Information Management |
| Volume | 12 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 2004 |
User-Defined Keywords
- Critical success factors
- E-supply chain
- Extranet system
- Information systems