TY - GEN
T1 - An empirical study on organizational acceptance of new information systems in a commercial bank environment
AU - Liao, Victor
AU - Landry, Raymond
N1 - Publisher Copyright:
© 2000 IEEE
PY - 2000
Y1 - 2000
N2 - This study empirically examines the acceptance of new information systems in a commercial bank environment. The modified technology acceptance model is used to examine organizational acceptance, staff satisfaction, superior satisfaction, customer satisfaction, system reliability, user friendliness, perceived usefulness, and perceived ease of use. The results show perceived usefulness and perceived ease of use have a significant effect. However, perceived usefulness was found to be a more important determinant on information technology acceptance than perceived ease of use. The results also confirm staff satisfaction and system reliability as significant variables representing perceived usefulness and ease of use.
AB - This study empirically examines the acceptance of new information systems in a commercial bank environment. The modified technology acceptance model is used to examine organizational acceptance, staff satisfaction, superior satisfaction, customer satisfaction, system reliability, user friendliness, perceived usefulness, and perceived ease of use. The results show perceived usefulness and perceived ease of use have a significant effect. However, perceived usefulness was found to be a more important determinant on information technology acceptance than perceived ease of use. The results also confirm staff satisfaction and system reliability as significant variables representing perceived usefulness and ease of use.
UR - http://www.scopus.com/inward/record.url?scp=85094116756&partnerID=8YFLogxK
M3 - Conference proceeding
AN - SCOPUS:85094116756
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
BT - Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
PB - IEEE Computer Society
T2 - 33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
Y2 - 4 January 2000 through 7 January 2000
ER -