An empirical study on organizational acceptance of new information systems in a commercial bank environment

Victor LIAO, Raymond Landry

Research output: Chapter in book/report/conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

This study empirically examines the acceptance of new information systems in a commercial bank environment. The modified technology acceptance model is used to examine organizational acceptance, staff satisfaction, superior satisfaction, customer satisfaction, system reliability, user friendliness, perceived usefulness, and perceived ease of use. The results show perceived usefulness and perceived ease of use have a significant effect. However, perceived usefulness was found to be a more important determinant on information technology acceptance than perceived ease of use. The results also confirm staff satisfaction and system reliability as significant variables representing perceived usefulness and ease of use.

Original languageEnglish
Title of host publicationProceedings of the 33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
PublisherIEEE Computer Society
ISBN (Electronic)0769504930
Publication statusPublished - 2000
Event33rd Annual Hawaii International Conference on System Sciences, HICSS 2000 - Maui, United States
Duration: 4 Jan 20007 Jan 2000

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2000-January
ISSN (Print)1530-1605

Conference

Conference33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
Country/TerritoryUnited States
CityMaui
Period4/01/007/01/00

Scopus Subject Areas

  • Engineering(all)

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