AI Recruiting and Workplace Diversity, Equity, and Inclusion: A Literature Analysis

Grace Yuekun Gao, Jueni Lyu, Christy M.K. Cheung

Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review


Addressing workplace diversity, equity, and inclusion (DEI) is a critical topic for the future of work, and the integration of AI tools in the recruitment process presents potential solutions. To understand the existing knowledge on the impact of AI recruiting on workplace DEI, this study synthesizes the research trend, theoretical foundations, methods, and key findings in existing studies through a systematic literature review of 30 identified articles. Our literature analysis uncovered four prevailing research streams: (1) applicants, (2) decision-makers, (3) mixed perspectives, and (4) algorithms. Through thorough analysis of all streams, we found that the current literature lacks consistency in findings regarding the role of AI recruiting in influencing workplace DEI. Meanwhile, prior studies remain fragmented and interdisciplinary in nature, highlighting that more concrete theoretical foundations and empirical studies are desirable to inform future research. We conclude the study with a detailed discussion and suggest several avenues for prospective research.
Original languageEnglish
Title of host publicationPACIS 2024 Proceedings
PublisherAssociation for Information Systems
Number of pages17
Publication statusPublished - Jul 2024
Event28th Pacific Asia Conference on Information Systems, PACIS 2024: Preparing the Next Generation for the IT-Driven Future - The Reverie Saigon, Ho Chi Minh City, Viet Nam
Duration: 1 Jul 20245 Jul 2024 (Conference programme) (Conference proceedings)

Publication series

NamePacific Asia Conference on Information Systems


Conference28th Pacific Asia Conference on Information Systems, PACIS 2024
Country/TerritoryViet Nam
CityHo Chi Minh City
Internet address

User-Defined Keywords

  • AI recruiting
  • diversity
  • equity
  • inclusion
  • DEI
  • workplace
  • literature analysis


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