A user manual for the Service Leadership Knowledge Scale

Daniel T.L. Shek; Lawrence Ma; Siew Shen Low; Xiaoqin Zhu; Diya Dou

A user manual for the Service Leadership Knowledge Scale

Daniel T.L. Shek^*
, Lawrence Ma
, Siew Shen Low
, Xiaoqin Zhu
, Diya Dou

^*Corresponding author for this work

Academy of Wellness and Human Development

Research output: Chapter in book/report/conference proceeding › Chapter › peer-review

Abstract

With a strong evidence base linking leadership knowledge to leadership practices, the Service Leadership Knowledge Scale was developed as an objective assessment tool to assess an individual’s knowledge pertaining to Service Leadership based on the Service Leadership Theory. With an initial item pool of 200 items, the final Service Leadership Knowledge Scale consists of 40 items which demonstrated robust psychometric properties. In this chapter, a brief introduction of the development of the Service Leadership Knowledge Scale as well as its conceptual framework is attempted. The validation process,norm statistics, administration notes, and guidelines for scale score interpretation are also discussed.

Original language	English
Title of host publication	Service Leadership
Subtitle of host publication	Tools to Assess Knowledge, Attitude and Behavior
Editors	Daniel TL Shek, Li Lin, Xiaoqin Zhu, Joav Merrick
Place of Publication	New York
Publisher	Nova Science Publishers
Chapter	14
Pages	209-226
Number of pages	18
ISBN (Electronic)	9781536148534, 9781536148527
Publication status	Published - Mar 2019

Publication series

Name	Public Health: Practices, Methods and Policies
Publisher	Nova Science Publishers

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Cite this

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title = "A user manual for the Service Leadership Knowledge Scale",

abstract = "With a strong evidence base linking leadership knowledge to leadership practices, the Service Leadership Knowledge Scale was developed as an objective assessment tool to assess an individual{\textquoteright}s knowledge pertaining to Service Leadership based on the Service Leadership Theory. With an initial item pool of 200 items, the final Service Leadership Knowledge Scale consists of 40 items which demonstrated robust psychometric properties. In this chapter, a brief introduction of the development of the Service Leadership Knowledge Scale as well as its conceptual framework is attempted. The validation process,norm statistics, administration notes, and guidelines for scale score interpretation are also discussed.",

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year = "2019",

month = mar,

language = "English",

series = "Public Health: Practices, Methods and Policies",

publisher = "Nova Science Publishers",

pages = "209--226",

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}

A user manual for the Service Leadership Knowledge Scale. / Shek, Daniel T.L.; Ma, Lawrence; Low, Siew Shen et al.
Service Leadership: Tools to Assess Knowledge, Attitude and Behavior. ed. / Daniel TL Shek; Li Lin; Xiaoqin Zhu; Joav Merrick. New York: Nova Science Publishers, 2019. p. 209-226 (Public Health: Practices, Methods and Policies).

Research output: Chapter in book/report/conference proceeding › Chapter › peer-review

TY - CHAP

T1 - A user manual for the Service Leadership Knowledge Scale

AU - Shek, Daniel T.L.

AU - Ma, Lawrence

AU - Low, Siew Shen

AU - Zhu, Xiaoqin

AU - Dou, Diya

PY - 2019/3

Y1 - 2019/3

N2 - With a strong evidence base linking leadership knowledge to leadership practices, the Service Leadership Knowledge Scale was developed as an objective assessment tool to assess an individual’s knowledge pertaining to Service Leadership based on the Service Leadership Theory. With an initial item pool of 200 items, the final Service Leadership Knowledge Scale consists of 40 items which demonstrated robust psychometric properties. In this chapter, a brief introduction of the development of the Service Leadership Knowledge Scale as well as its conceptual framework is attempted. The validation process,norm statistics, administration notes, and guidelines for scale score interpretation are also discussed.

AB - With a strong evidence base linking leadership knowledge to leadership practices, the Service Leadership Knowledge Scale was developed as an objective assessment tool to assess an individual’s knowledge pertaining to Service Leadership based on the Service Leadership Theory. With an initial item pool of 200 items, the final Service Leadership Knowledge Scale consists of 40 items which demonstrated robust psychometric properties. In this chapter, a brief introduction of the development of the Service Leadership Knowledge Scale as well as its conceptual framework is attempted. The validation process,norm statistics, administration notes, and guidelines for scale score interpretation are also discussed.

UR - https://novapublishers.com/shop/service-leadership-tools-to-assess-knowledge-attitude-and-behavior/

M3 - Chapter

T3 - Public Health: Practices, Methods and Policies

SP - 209

EP - 226

BT - Service Leadership

A2 - Shek, Daniel TL

A2 - Lin, Li

A2 - Zhu, Xiaoqin

A2 - Merrick, Joav

PB - Nova Science Publishers

CY - New York

ER -

A user manual for the Service Leadership Knowledge Scale

Abstract

Publication series

UN SDGs

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