TY - JOUR
T1 - A thousand words express a common idea? Understanding international tourists’ reviews of mt. huangshan, china, through a deep learning approach
AU - Chai, Cheng
AU - Song, Yao
AU - Qin, Zhenzhen
N1 - This research was supported by Social Science Project of Anhui Province (No. AHSKQ2020D144).
Publisher Copyright:
© 2021 by the authors. Licensee MDPI, Basel, Switzerland.
PY - 2021/5/21
Y1 - 2021/5/21
N2 - Tourists’ experiential perceptions and specific behaviors are of importance to facilitate geographers’ and planners’ understanding of landscape surroundings. In addition, the potentially significant role of online user generated content (UGC) in tourism landscape research has only received limited attention, especially in the era of artificial intelligence. The motivation of the present study is to understand international tourists’ online reviews of Mt. Huangshan in China. Through a state-of-the-art natural language processing network (BERT) analyzing posted reviews across international tourists, our results facilitate relevant landscape development and design decisions. Second, the proposed analytic method can be an exemplified model to inspire relevant landscape planners and decision-makers to conduct future researches. Through the clustering results, several key topics are revealed, including international tourists’ perceptual image of Mt. Huangshan, tour route planning, and negative experience of staying.
AB - Tourists’ experiential perceptions and specific behaviors are of importance to facilitate geographers’ and planners’ understanding of landscape surroundings. In addition, the potentially significant role of online user generated content (UGC) in tourism landscape research has only received limited attention, especially in the era of artificial intelligence. The motivation of the present study is to understand international tourists’ online reviews of Mt. Huangshan in China. Through a state-of-the-art natural language processing network (BERT) analyzing posted reviews across international tourists, our results facilitate relevant landscape development and design decisions. Second, the proposed analytic method can be an exemplified model to inspire relevant landscape planners and decision-makers to conduct future researches. Through the clustering results, several key topics are revealed, including international tourists’ perceptual image of Mt. Huangshan, tour route planning, and negative experience of staying.
KW - BERT
KW - Deep learning
KW - Landscape
KW - Landscape experience
KW - Natural language processing
KW - Tourist experience
KW - Tourist review
UR - https://www.scopus.com/pages/publications/85107195941
U2 - 10.3390/land10060549
DO - 10.3390/land10060549
M3 - Journal article
AN - SCOPUS:85107195941
SN - 2073-445X
VL - 10
JO - Land
JF - Land
IS - 6
M1 - 549
ER -