Abstract
In this paper, we identify through the use of empirical data collected from Taiwan and Hong Kong, the factors that influence supply chain quality management. The data was collected from practicing managers. The findings for the two sets of data were consistent. The data showed that Quality Management (QM) practices are significantly correlated with the supplier participation strategy and this influences tangible business results, and customer satisfaction levels. The data also showed that QM practices are significantly correlated with the supplier selection strategy. The empirical results presented could be used to improve the management of supply chain networks in the economies studied.
Original language | English |
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Pages (from-to) | 355-365 |
Number of pages | 11 |
Journal | International Journal of Production Economics |
Volume | 96 |
Issue number | 3 |
DOIs | |
Publication status | Published - 18 Jun 2005 |
Scopus Subject Areas
- General Business,Management and Accounting
- Economics and Econometrics
- Management Science and Operations Research
- Industrial and Manufacturing Engineering
User-Defined Keywords
- Organizational performance
- Structural equation model
- Supply chain quality management