A Speech-Act-Based Negotiation Protocol: Design, Implementation, and Test Use

Ludwig M K Chang; Carson C. Woo

doi:10.1145/185462.185477

A Speech-Act-Based Negotiation Protocol: Design, Implementation, and Test Use

Ludwig M K Chang, Carson C. Woo

Research output: Contribution to journal › Journal article › peer-review

46 Citations (Scopus)

Abstract

Existing negotiation protocols used in Distributed Artificial Intelligence 1994 systems rarely take into account the results from negotiation research. We propose a negotiation protocol, SANP (Speech-Act-based Negotiation Protocol), which is based on Ballmer and Brennenstuhl's speech act classification and on negotiation analysis literature. The protocol is implemented as a domain-independent system using Strudel, which is an electronic mail toolkit. A small study tested the potential use of the protocol. Although a number of limitations were found in the study, the protocol appears to have potential in domains without these limitations, and it can serve as a building block to design more general negotiation protocols.

Original language	English
Pages (from-to)	360-382
Number of pages	23
Journal	ACM Transactions on Information Systems
Volume	12
Issue number	4
DOIs	https://doi.org/10.1145/185462.185477
Publication status	Published - 10 Jan 1994

Scopus Subject Areas

Information Systems
Business, Management and Accounting(all)
Computer Science Applications

User-Defined Keywords

Negotiation
organizational computing systems
speech act theory

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10.1145/185462.185477

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AB - Existing negotiation protocols used in Distributed Artificial Intelligence 1994 systems rarely take into account the results from negotiation research. We propose a negotiation protocol, SANP (Speech-Act-based Negotiation Protocol), which is based on Ballmer and Brennenstuhl's speech act classification and on negotiation analysis literature. The protocol is implemented as a domain-independent system using Strudel, which is an electronic mail toolkit. A small study tested the potential use of the protocol. Although a number of limitations were found in the study, the protocol appears to have potential in domains without these limitations, and it can serve as a building block to design more general negotiation protocols.

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A Speech-Act-Based Negotiation Protocol: Design, Implementation, and Test Use

Abstract

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