A Speech-Act-Based Negotiation Protocol: Design, Implementation, and Test Use

Ludwig M K CHANG, Carson C. Woo

Research output: Contribution to journalArticlepeer-review

42 Citations (Scopus)


Existing negotiation protocols used in Distributed Artificial Intelligence 1994 systems rarely take into account the results from negotiation research. We propose a negotiation protocol, SANP (Speech-Act-based Negotiation Protocol), which is based on Ballmer and Brennenstuhl's speech act classification and on negotiation analysis literature. The protocol is implemented as a domain-independent system using Strudel, which is an electronic mail toolkit. A small study tested the potential use of the protocol. Although a number of limitations were found in the study, the protocol appears to have potential in domains without these limitations, and it can serve as a building block to design more general negotiation protocols.

Original languageEnglish
Pages (from-to)360-382
Number of pages23
JournalACM Transactions on Information Systems
Issue number4
Publication statusPublished - 10 Jan 1994

Scopus Subject Areas

  • Information Systems
  • Business, Management and Accounting(all)
  • Computer Science Applications

User-Defined Keywords

  • Negotiation
  • organizational computing systems
  • speech act theory


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