A Speech-Act-Based Negotiation Protocol: Design, Implementation, and Test Use

Ludwig M K CHANG, Carson C. Woo

    Research output: Contribution to journalArticlepeer-review

    43 Citations (Scopus)

    Abstract

    Existing negotiation protocols used in Distributed Artificial Intelligence 1994 systems rarely take into account the results from negotiation research. We propose a negotiation protocol, SANP (Speech-Act-based Negotiation Protocol), which is based on Ballmer and Brennenstuhl's speech act classification and on negotiation analysis literature. The protocol is implemented as a domain-independent system using Strudel, which is an electronic mail toolkit. A small study tested the potential use of the protocol. Although a number of limitations were found in the study, the protocol appears to have potential in domains without these limitations, and it can serve as a building block to design more general negotiation protocols.

    Original languageEnglish
    Pages (from-to)360-382
    Number of pages23
    JournalACM Transactions on Information Systems
    Volume12
    Issue number4
    DOIs
    Publication statusPublished - 10 Jan 1994

    Scopus Subject Areas

    • Information Systems
    • Business, Management and Accounting(all)
    • Computer Science Applications

    User-Defined Keywords

    • Negotiation
    • organizational computing systems
    • speech act theory

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