A qualitative study of the strategic alignment perspective of public-sector organisations in Saudi Arabia in the digital age

Abdulaziz Al-Ghazi, Tingru Cui, Jun Shen, Samuel Fosso Wamba, Mengxiang Li

    Research output: Chapter in book/report/conference proceedingConference proceedingpeer-review

    Abstract

    Public-sector organisations face several challenges in their efforts to attain business-IT alignment. Strategic alignment is considered an important construct in the study of business value related to IT projects. This aim of this study is to identify the main factors contributing to business value in IT projects in public-sector organisations in Saudi Arabia (SA) by applying a business/IT strategy alignment perspective. This research utilises a qualitative study design that includes a sample of 15 executives, senior managers and other employees from five case study public-sector organisations. These organisations are all implementing a digital transformation plan in Saudi Arabia, a growing economy aiming at modern digitisation. Qualitative data were analysed using NVivo 12 software. The key findings of the study indicate that top management characteristics, IT governance mechanisms, business and IT strategy alignment and the implementation of IT project planning and quality can benefit organisational performance, services innovation, and operational excellence.

    Original languageEnglish
    Title of host publicationPACIS 2020 Proceedings
    PublisherAssociation for Information Systems
    Number of pages14
    ISBN (Print)9781733632539
    Publication statusPublished - 22 Jun 2020
    Event24th Pacific Asia Conference on Information Systems, PACIS 2020: Information Systems (IS) for the Future - Dubai, United Arab Emirates
    Duration: 20 Jun 202024 Jun 2020
    https://aisel.aisnet.org/pacis2020/

    Publication series

    NamePacific Asia Conference on Information Systems

    Conference

    Conference24th Pacific Asia Conference on Information Systems, PACIS 2020
    Country/TerritoryUnited Arab Emirates
    CityDubai
    Period20/06/2024/06/20
    Internet address

    Scopus Subject Areas

    • Information Systems

    User-Defined Keywords

    • Business-IT strategy alignment
    • Digital transformation strategy
    • IT governance mechanisms
    • Public-sector organisations
    • Qualitative study
    • Saudi Arabia

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