A qualitative study of the strategic alignment perspective of public-sector organisations in Saudi Arabia in the digital age

Abdulaziz Al-Ghazi, Tingru Cui, Jun Shen, Samuel Fosso Wamba, Mengxiang LI

Research output: Contribution to conferencePaperpeer-review

Abstract

Public-sector organisations face several challenges in their efforts to attain business-IT alignment. Strategic alignment is considered an important construct in the study of business value related to IT projects. This aim of this study is to identify the main factors contributing to business value in IT projects in public-sector organisations in Saudi Arabia (SA) by applying a business/IT strategy alignment perspective. This research utilises a qualitative study design that includes a sample of 15 executives, senior managers and other employees from five case study public-sector organisations. These organisations are all implementing a digital transformation plan in Saudi Arabia, a growing economy aiming at modern digitisation. Qualitative data were analysed using NVivo 12 software. The key findings of the study indicate that top management characteristics, IT governance mechanisms, business and IT strategy alignment and the implementation of IT project planning and quality can benefit organisational performance, services innovation, and operational excellence.

Original languageEnglish
Publication statusPublished - 2020
Event24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020 - Dubai, United Arab Emirates
Duration: 20 Jun 202024 Jun 2020

Conference

Conference24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020
Country/TerritoryUnited Arab Emirates
CityDubai
Period20/06/2024/06/20

Scopus Subject Areas

  • Information Systems

User-Defined Keywords

  • Business-IT strategy alignment
  • Digital transformation strategy
  • IT governance mechanisms
  • Public-sector organisations
  • Qualitative study
  • Saudi Arabia

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