A Qualitative Study of the Strategic Alignment Perspective of Public-Sector Organisations in Saudi Arabia in the Digital Age

Abdulaziz Al-Ghazi; Tingru Cui; Jun Shen; Samuel Fosso Wamba; Mengxiang Li

A Qualitative Study of the Strategic Alignment Perspective of Public-Sector Organisations in Saudi Arabia in the Digital Age

Abdulaziz Al-Ghazi, Tingru Cui, Jun Shen, Samuel Fosso Wamba, Mengxiang Li

Department of Management, Marketing and Information Systems

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

2 Citations (Scopus)

Abstract

Public-sector organisations face several challenges in their efforts to attain business-IT alignment. Strategic alignment is considered an important construct in the study of business value related to IT projects. This aim of this study is to identify the main factors contributing to business value in IT projects in public-sector organisations in Saudi Arabia (SA) by applying a business/IT strategy alignment perspective. This research utilises a qualitative study design that includes a sample of 15 executives, senior managers and other employees from five case study public-sector organisations. These organisations are all implementing a digital transformation plan in Saudi Arabia, a growing economy aiming at modern digitisation. Qualitative data were analysed using NVivo 12 software. The key findings of the study indicate that top management characteristics, IT governance mechanisms, business and IT strategy alignment and the implementation of IT project planning and quality can benefit organisational performance, services innovation, and operational excellence.

Original language	English
Title of host publication	PACIS 2020 Proceedings
Publisher	Association for Information Systems
Number of pages	14
ISBN (Print)	9781733632539
Publication status	Published - 22 Jun 2020
Event	24th Pacific Asia Conference on Information Systems, PACIS 2020: Information Systems (IS) for the Future - Dubai, United Arab Emirates Duration: 20 Jun 2020 → 24 Jun 2020 https://aisel.aisnet.org/pacis2020/

Publication series

Name	Pacific Asia Conference on Information Systems Proceedings

Conference

Conference	24th Pacific Asia Conference on Information Systems, PACIS 2020
Country/Territory	United Arab Emirates
City	Dubai
Period	20/06/20 → 24/06/20
Internet address	https://aisel.aisnet.org/pacis2020/

Scopus Subject Areas

Information Systems

User-Defined Keywords

Business-IT strategy alignment
Digital transformation strategy
IT governance mechanisms
Public-sector organisations
Qualitative study
Saudi Arabia

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

https://aisel.aisnet.org/pacis2020/93/

Cite this

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title = "A Qualitative Study of the Strategic Alignment Perspective of Public-Sector Organisations in Saudi Arabia in the Digital Age",

abstract = "Public-sector organisations face several challenges in their efforts to attain business-IT alignment. Strategic alignment is considered an important construct in the study of business value related to IT projects. This aim of this study is to identify the main factors contributing to business value in IT projects in public-sector organisations in Saudi Arabia (SA) by applying a business/IT strategy alignment perspective. This research utilises a qualitative study design that includes a sample of 15 executives, senior managers and other employees from five case study public-sector organisations. These organisations are all implementing a digital transformation plan in Saudi Arabia, a growing economy aiming at modern digitisation. Qualitative data were analysed using NVivo 12 software. The key findings of the study indicate that top management characteristics, IT governance mechanisms, business and IT strategy alignment and the implementation of IT project planning and quality can benefit organisational performance, services innovation, and operational excellence.",

keywords = "Business-IT strategy alignment, Digital transformation strategy, IT governance mechanisms, Public-sector organisations, Qualitative study, Saudi Arabia",

author = "Abdulaziz Al-Ghazi and Tingru Cui and Jun Shen and Wamba, {Samuel Fosso} and Mengxiang Li",

note = "Publisher Copyright: {\textcopyright} Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020. All rights reserved. Copyright: Copyright 2020 Elsevier B.V., All rights reserved.; 24th Pacific Asia Conference on Information Systems, PACIS 2020 : Information Systems (IS) for the Future ; Conference date: 20-06-2020 Through 24-06-2020",

year = "2020",

month = jun,

day = "22",

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isbn = "9781733632539",

series = "Pacific Asia Conference on Information Systems Proceedings",

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Al-Ghazi, A, Cui, T, Shen, J, Wamba, SF & Li, M 2020, A Qualitative Study of the Strategic Alignment Perspective of Public-Sector Organisations in Saudi Arabia in the Digital Age. in PACIS 2020 Proceedings. Pacific Asia Conference on Information Systems Proceedings, Association for Information Systems, 24th Pacific Asia Conference on Information Systems, PACIS 2020, Dubai, United Arab Emirates, 20/06/20. <https://aisel.aisnet.org/pacis2020/93/>

A Qualitative Study of the Strategic Alignment Perspective of Public-Sector Organisations in Saudi Arabia in the Digital Age. / Al-Ghazi, Abdulaziz; Cui, Tingru; Shen, Jun et al.
PACIS 2020 Proceedings. Association for Information Systems, 2020. (Pacific Asia Conference on Information Systems Proceedings).

Research output: Chapter in book/report/conference proceeding › Conference proceeding › peer-review

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AU - Al-Ghazi, Abdulaziz

AU - Cui, Tingru

AU - Shen, Jun

AU - Wamba, Samuel Fosso

AU - Li, Mengxiang

N1 - Publisher Copyright: © Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020. All rights reserved. Copyright: Copyright 2020 Elsevier B.V., All rights reserved.

PY - 2020/6/22

Y1 - 2020/6/22

N2 - Public-sector organisations face several challenges in their efforts to attain business-IT alignment. Strategic alignment is considered an important construct in the study of business value related to IT projects. This aim of this study is to identify the main factors contributing to business value in IT projects in public-sector organisations in Saudi Arabia (SA) by applying a business/IT strategy alignment perspective. This research utilises a qualitative study design that includes a sample of 15 executives, senior managers and other employees from five case study public-sector organisations. These organisations are all implementing a digital transformation plan in Saudi Arabia, a growing economy aiming at modern digitisation. Qualitative data were analysed using NVivo 12 software. The key findings of the study indicate that top management characteristics, IT governance mechanisms, business and IT strategy alignment and the implementation of IT project planning and quality can benefit organisational performance, services innovation, and operational excellence.

AB - Public-sector organisations face several challenges in their efforts to attain business-IT alignment. Strategic alignment is considered an important construct in the study of business value related to IT projects. This aim of this study is to identify the main factors contributing to business value in IT projects in public-sector organisations in Saudi Arabia (SA) by applying a business/IT strategy alignment perspective. This research utilises a qualitative study design that includes a sample of 15 executives, senior managers and other employees from five case study public-sector organisations. These organisations are all implementing a digital transformation plan in Saudi Arabia, a growing economy aiming at modern digitisation. Qualitative data were analysed using NVivo 12 software. The key findings of the study indicate that top management characteristics, IT governance mechanisms, business and IT strategy alignment and the implementation of IT project planning and quality can benefit organisational performance, services innovation, and operational excellence.

KW - Business-IT strategy alignment

KW - Digital transformation strategy

KW - IT governance mechanisms

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KW - Qualitative study

KW - Saudi Arabia

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ER -

A Qualitative Study of the Strategic Alignment Perspective of Public-Sector Organisations in Saudi Arabia in the Digital Age

Abstract

Publication series

Conference

Scopus Subject Areas

User-Defined Keywords

UN SDGs

Access to Document

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Cite this