A diary study of understanding contextual information needs during leisure traveling

Li CHEN*, Luole Qi

*Corresponding author for this work

Research output: Chapter in book/report/conference proceedingConference contributionpeer-review

6 Citations (Scopus)

Abstract

The lack of knowledge about users' information needs will likely impede the applicability of mobile applications to more effectively support users' contextual search behavior. In this paper, we present results from a well-conducted diary study that aimed to learn persons' mobile information needs during their leisure traveling. The analysis of above 200 diary entries of subjects' information needs interestingly suggests question types, intents and topics that these needs exhibited. Moreover, the study reveals respective roles of different context factors, such as location, time and activity, in influencing and prompting users' information needs. Design implications are concluded at the end to show the insights of this study to improve current mobile services.

Original languageEnglish
Title of host publicationIIiX 2010 - Proceedings of the 2010 Information Interaction in Context Symposium
Pages265-268
Number of pages4
DOIs
Publication statusPublished - 2010
Event3rd Information Interaction in Context Symposium, IIiX'10 - New Brunswick, NJ, United States
Duration: 18 Aug 201021 Aug 2010

Publication series

NameIIiX 2010 - Proceedings of the 2010 Information Interaction in Context Symposium

Conference

Conference3rd Information Interaction in Context Symposium, IIiX'10
Country/TerritoryUnited States
CityNew Brunswick, NJ
Period18/08/1021/08/10

Scopus Subject Areas

  • Human-Computer Interaction
  • Information Systems

User-Defined Keywords

  • Association rule mining
  • Contextual factors
  • Diary study
  • Information needs
  • Mobile traveling

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