Projects per year
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Chinese Name
陳華
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Dive into the research topics where Wa Kimmy CHAN is active. Topic labels come from the works of this scholar.
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Projects
- 3 Finished
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Promoting Creativity in Temporary Customer-Employee Workgroups? Understanding the Psychological Processes of Joint Collaboration on Idea-Generating Performance
1/01/19 → 31/12/21
Project: Research project
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How Does Workplace Ostracism Influence Service Employees' Coproduction Effectiveness with Customers
1/01/14 → 31/12/16
Project: Research project
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Does Customer Participation Lead to Better Service Outcomes? The Flow Experience Perspective
1/01/13 → 31/12/15
Project: Research project
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Engaging employees in value cocreation: Interplay among firm, employee, and supervisor
Amin, M., Chan, W. K., Shamim, A., Ghazali, Z. B. & Lai, F. W., 4 Apr 2022, (E-pub ahead of print) In: Service Industries Journal.Research output: Contribution to journal › Article › peer-review
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Social Impact: Review and Measurement of Such Development
FOCK, H., CHAN, W. K., CHENG, Y. Y. S., ZHANG, J., KAN, C., KEE, C. H. & CHOI, S. L., Nov 2021, In: HSUHK Business Review. 3, 3, p. 19-35 17 p.Research output: Contribution to journal › Article › peer-review
Open Access -
What Feedback Matters? The Role of Experience in Motivating Crowdsourcing Innovation
CHAN, W. K., Li, S. Y., Ni, J. & Zhu, J. J. J., Jan 2021, In: Production and Operations Management. 30, 1, p. 103-126 24 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
An Investigation of Nonbeneficiary Reactions to Discretionary Preferential Treatments
CHAN, W. K., Yim, C. K. & Gong, T., 1 Nov 2019, In: Journal of Service Research. 22, 4, p. 371-387 17 p.Research output: Contribution to journal › Article › peer-review
6 Citations (Scopus) -
Customer Centricity and Customer Co-creation in Services: The Double-Edged Effects
Yim, C. K. B., Chan, K. W., Tse, C. H. & Leung, F. F., 30 Aug 2019, Handbook on Customer Centricity: Strategies for Building a Customer-Centric Organization. Palmatier, R. W., Moorman, C. & Lee, J-Y. (eds.). Edward Elgar Publishing, p. 236–274 39 p. (Research Handbooks in Business and Management series).Research output: Chapter in book/report/conference proceeding › Chapter › peer-review