Junfeng ZHANG, Dr

Business & Economics

1. Justice 100%
2. Product Innovation Performance 79%
3. Service Failure 71%
4. Service Recovery 71%
5. Customer Satisfaction 55%
6. Subsidiaries 54%
7. China 53%
8. Brand Equity 51%
9. Interactional Justice 48%
10. Distributor 47%
11. Dynamic Capabilities Perspective 45%
12. Attribution 44%
13. Subsidiary Company 43%
14. New Product Development 41%
15. Channel Management 41%
16. Repurchase Intention 40%
17. Chinese Consumers 39%
18. Business Networks 38%
19. Consumer Well-being 36%
20. Relational Benefits 36%
21. Telecommunication Services 35%
22. Knowledge Utilization 34%
23. Performing Arts 34%
24. Conspicuous Consumption 33%
25. Relationship Commitment 33%
26. Service Quality 32%
27. Development Strategy 32%
28. Electronic Services 32%
29. Distributive Justice 31%
30. Customer Attitude 31%
31. Dynamic Capabilities 31%
32. Customer Knowledge 31%
33. Co-production 31%
34. Social Capital 31%
35. Materialism 30%
36. Self-determination Theory 30%
37. Well-being 30%
38. Customer Value 30%
39. International Joint Ventures 30%
40. New Products 29%
41. High-tech Firms 29%
42. Hong Kong 28%
43. Market Uncertainty 28%
44. Customer Retention 28%
45. Opportunism 27%
46. Customer Orientation 27%
47. Relationship Quality 27%
48. Management Capability 27%
49. Emerging Markets 26%
50. Incumbents 25%