Keyphrases
Anthropomorphism
100%
Physical Safety
100%
Dangerous Situation
100%
Artificial Agents
100%
Detrimental Effects
77%
Human-like
69%
Safety Perception
38%
Marketing Offers
33%
Resource Scarcity
33%
Sales Marketing
33%
Customer-employee Interaction
33%
Extended Abstracts
33%
Virtual Agents
33%
Digital Marketing
33%
Self-customization
33%
Services Marketing
33%
Marketing Communication Strategy
33%
Consumer Behaviour
33%
Moderating Effect
33%
Emoticons
33%
Self-esteem
33%
Service Encounter
33%
Online Services
33%
Customization
33%
Embodied Artificial Agent
30%
Marketing Messages
25%
Downstream Consequences
25%
Information Search
13%
Emotional Skills
13%
Willingness to Pay
13%
Negative Effects
13%
Consumer Evaluation
13%
Practical Guidance
13%
Socioemotional
13%
Donation Behavior
13%
Cognitive Ability
11%
Flexible Prices
11%
Customization Process
11%
Relationship Norms
11%
Interaction Effect
11%
Service Employees
11%
Promotion Orientation
5%
Perceived Quality
5%
Pricing Strategy
5%
Perceived Trust
5%
Cognitive-emotional
5%
Managerial Perspective
5%
Human Agents
5%
Online Customization
5%
Process Involvement
5%
Social Sciences
Willingness-to-Pay
66%
Resource Scarcity
33%
Pricing
33%
Consumer Behavior
33%
Marketing Communication
33%
Digital Marketing
33%
Sales
33%
Consumer Perception
33%
Communication Strategy
33%
Marketing of Service
33%
Self Esteem
33%
Online Service
33%
Price
16%
Social Influence
6%