Junfeng ZHANG, Dr

Business & Economics

1. Justice 100%
2. Customer Engagement 90%
3. Service Recovery 89%
4. Service Failure 62%
5. Product Innovation Performance 58%
6. Customer Satisfaction 55%
7. Subsidiaries 51%
8. Distributor 49%
9. China 47%
10. Disconfirmation 44%
11. New Product Development 43%
12. Interactional Justice 40%
13. Brand Equity 35%
14. Business Networks 35%
15. Dynamic Capabilities Perspective 35%
16. Innovation Capability 35%
17. Moderating Effect 30%
18. Attribution 30%
19. Subsidiary Company 29%
20. Distributive Justice 28%
21. Channel Management 28%
22. Telecommunication Services 27%
23. Repurchase Intention 27%
24. Conceptual Model 27%
25. Chinese Consumers 26%
26. Small and Medium-sized Enterprises (SMEs) 26%
27. Mediation 25%
28. Consumer Well-being 25%
29. Relational Benefits 24%
30. Knowledge Transfer 24%
31. Hong Kong 24%
32. Service Quality 24%
33. Personal Identity 24%
34. Knowledge Utilization 23%
35. Performing Arts 23%
36. Opportunism 23%
37. Conspicuous Consumption 22%
38. Relationship Commitment 22%
39. Development Strategy 21%
40. Electronic Services 21%
41. Customer Involvement 21%
42. Customer Attitude 21%
43. Dynamic Capabilities 21%
44. Incumbents 21%
45. Customer Knowledge 21%
46. Co-production 21%
47. Social Capital 21%
48. Materialism 21%
49. Self-determination Theory 21%
50. Well-being 20%