Junfeng ZHANG, Dr

Business & Economics

1. Justice 100%
2. Product Innovation Performance 79%
3. Service Failure 71%
4. Distributor 71%
5. Service Recovery 71%
6. China 65%
7. Disconfirmation 64%
8. Customer Engagement 60%
9. Customer Satisfaction 58%
10. Subsidiaries 54%
11. Brand Equity 51%
12. Business Networks 51%
13. Interactional Justice 48%
14. Dynamic Capabilities Perspective 45%
15. Attribution 44%
16. Subsidiary Company 43%
17. New Product Development 41%
18. Channel Management 41%
19. Repurchase Intention 40%
20. Chinese Consumers 39%
21. Consumer Well-being 36%
22. Relational Benefits 36%
23. Telecommunication Services 35%
24. Personal Identity 35%
25. Knowledge Utilization 34%
26. Performing Arts 34%
27. Opportunism 33%
28. Conspicuous Consumption 33%
29. Relationship Commitment 33%
30. Service Quality 32%
31. Development Strategy 32%
32. Electronic Services 32%
33. Distributive Justice 31%
34. Hong Kong 31%
35. Customer Attitude 31%
36. Dynamic Capabilities 31%
37. Incumbents 31%
38. Customer Knowledge 31%
39. Co-production 31%
40. Social Capital 31%
41. Materialism 30%
42. Self-determination Theory 30%
43. Well-being 30%
44. Customer Value 30%
45. International Joint Ventures 30%
46. Knowledge Transfer 30%
47. New Products 29%
48. High-tech Firms 29%
49. Market Uncertainty 28%
50. Self-identity 28%