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Ho Yan KWAN, Dr
Lecturer
,
Division of Transdisciplinary Undergraduate Programmes
https://orcid.org/0000-0002-7312-3373
Email
hoyankwan
hkbu.edu
hk
2012
2025
Research activity per year
Overview
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Network
Projects / Grants
(3)
Research Output
(23)
Prizes / Awards
(3)
Activities
(4)
Similar Scholars
(6)
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Dive into the research topics where Ho Yan KWAN is active. Topic labels come from the works of this scholar. Together they form a unique fingerprint.
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Keyphrases
Hong Kong
100%
Corporate Social Responsibility
78%
Service Failure
73%
Cultural Consumption
63%
Customer Engagement
58%
Disconfirmation
53%
Museum
43%
Customer Satisfaction
38%
Restaurants
36%
Customer Identification
36%
Museum Visitors
35%
Customer Value
34%
Moderating Role
33%
Service Recovery
30%
Post-recovery Satisfaction
29%
Prior Expectations
29%
Customer Attributions
29%
Reference Effect
29%
Bond Value
29%
Positive Disconfirmation
29%
Customer Relationship Management
29%
Personal Well-being
29%
Personal Identity
29%
Service Failure Recovery
29%
Cultural Consumers
29%
Consumer Well-being
29%
Arts Consumption
29%
Customer Co-production
29%
Luxury Consumption
29%
Egoism
29%
Altruistic Value
29%
Museum Visit
29%
Self-determination Theory
29%
Self-identity
29%
COVID-19
29%
Brand Equity
29%
Customer Loyalty
29%
Altruism
29%
Performing Arts
29%
Higher Education
29%
Social Recovery
29%
Cultural Competency
29%
Recovery Justice
29%
Virtual Exchange
29%
Positive Attitude
25%
Service Provider
24%
Interaction Effect
23%
Customer-company Identification
22%
Perceived Corporate Social Responsibility
22%
Pizza
19%
Social Sciences
Hong Kong
94%
Corporate Social Responsibility
88%
Museum
58%
Justice
35%
Cultural Context
32%
Brand Equity
29%
Consumer Behavior
29%
Customer Loyalty
29%
Coproduction
29%
Luxury
29%
Autonomy
29%
Chinese
29%
Pilot Study
29%
Intercultural Competence
29%
Customer Relationship Management
29%
Social Dimension
29%
Co-creation
29%
Altruism
29%
COVID-19
29%
Service Provider
25%
Consumer Attitude
19%
COVID 19 Epidemic
19%
Recovery Effort
15%
Cultural Organizations
14%
Intercultural Skills
11%
Service Context
11%
Customer Relationship
10%
Environmental Organization
9%
Lockdown
9%
Catering
9%
Sales Promotion
9%
Restaurant Industry
9%
Design Methodology
7%
Social Responsibility
7%
Price
6%
Tourism Management
5%
Competitive Advantage
5%
Tourism
5%
Self Awareness
5%
Experimental Design
5%
Emotions
5%
Value Co-Creation
5%
Business Leader
5%
Term Sustainability
5%
