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Ho Yan KWAN, Dr
Lecturer I
,
Department of Management, Marketing and Information Systems
Associate Programme Director
,
School of Business
https://orcid.org/0000-0002-7312-3373
Email
hoyankwan
hkbu.edu
hk
2012
2022
Research activity per year
Overview
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Research Output
(12)
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(6)
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Dive into the research topics where Ho Yan KWAN is active. Topic labels come from the works of this scholar. Together they form a unique fingerprint.
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Business & Economics
Service Failure
72%
Consumer Well-being
70%
Performing Arts
67%
Disconfirmation
62%
Co-production
60%
Self-determination Theory
59%
Well-being
59%
Customer Value
59%
Customer Engagement
59%
Hong Kong
57%
Self-identity
55%
Luxury
50%
Brand Equity
50%
New Services
47%
Customer Relationship Management
47%
Customer Satisfaction
45%
Customer Loyalty
45%
Attribution
43%
Chinese Consumers
38%
Corporate Social Responsibility
37%
Co-creation
28%
Mediator
28%
Customer Commitment
26%
Art
25%
Service Recovery
25%
Tactics
24%
Interaction Effects
21%
Behavioral Intention
21%
Cultural Context
20%
Luxury Brands
20%
Customer Experience
19%
Entertainment
18%
Price Premium
18%
Social Dimension
17%
Consumption Behavior
17%
Psychological
17%
Cultural Activities
16%
Self-determination
15%
Service Firms
15%
Artist
14%
Willingness-to-pay
13%
Autonomy
12%
Consumer Perceptions
11%
Tourism Management
11%
Survey Data
10%
Value Proposition
10%
Causal Inference
10%
China Market
10%
Sustainability
10%
Policymaker
9%
Earth & Environmental Sciences
museum
100%
corporate social responsibility
74%
services
58%
effect
27%
tourism management
14%
organization
14%
firm
11%
industry
11%
responsibility
11%
craft
9%
appeal
9%
tourism
8%
factor analysis
7%
field survey
7%
evaluation
7%
sustainability
7%
test
6%
consumption
5%