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Ho Yan KWAN, Dr
Lecturer I
,
School of Continuing Education
https://orcid.org/0000-0002-7312-3373
Email
hoyankwan
hkbu.edu
hk
2012
2024
Research activity per year
Overview
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Network
Projects / Grants
(3)
Research Output
(20)
Prizes / Awards
(2)
Activities
(4)
Similar Scholars
(6)
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Dive into the research topics where Ho Yan KWAN is active. Topic labels come from the works of this scholar. Together they form a unique fingerprint.
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Keyphrases
Hong Kong
100%
Cultural Consumption
89%
Customer Engagement
83%
Disconfirmation
75%
Corporate Social Responsibility
69%
Service Failure
62%
Museum
62%
Customer Satisfaction
54%
Restaurants
52%
Museum Visitors
50%
Customer Value
48%
Moderating Role
47%
Post-recovery Satisfaction
41%
Prior Expectations
41%
Customer Attributions
41%
Reference Effect
41%
Bond Value
41%
Positive Disconfirmation
41%
Customer Relationship Management
41%
Personal Well-being
41%
Personal Identity
41%
Service Failure Recovery
41%
Cultural Consumers
41%
Consumer Well-being
41%
Arts Consumption
41%
Customer Co-production
41%
Luxury Consumption
41%
Egoism
41%
Altruistic Value
41%
Museum Visit
41%
Self-determination Theory
41%
Self-identity
41%
COVID-19
41%
Brand Equity
41%
Customer Loyalty
41%
Altruism
41%
Performing Arts
41%
Positive Attitude
36%
Service Provider
34%
Interaction Effect
32%
Customer-company Identification
31%
Perceived Corporate Social Responsibility
31%
Pizza
27%
Service Recovery
27%
COVID-19 Pandemic
27%
Consumer Attitudes
27%
Consumer Purchase
27%
Affective Attitude
25%
Cultural Contexts
22%
Customer Commitment
20%
Social Sciences
Hong Kong
91%
Corporate Social Responsibility
83%
Museum
69%
Cultural Context
46%
Brand Equity
41%
Consumer Behavior
41%
Co-Creation
41%
Customer Loyalty
41%
Coproduction
41%
Luxury
41%
Autonomy
41%
Psychology
41%
Altruism
41%
Identity
41%
Chinese
41%
COVID-19
41%
Service Provider
34%
Consumer Attitude
27%
COVID 19 Epidemic
27%
Lockdown
13%
Sales Promotion
13%
Cultural Organizations
13%
Hospitality
10%
Social Responsibility
10%
Price
9%
Tourism Management
8%
Competitive Advantage
8%
Tourism
8%
Justice
6%
Emotions
6%
